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Castle Chevrolet GMC McHenry

McHenry, IL

4.2
2,600 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,600 reviews

July 07, 2015

Rude staff- unprofessional Worst experience buying new car- staff very rude. Got same car- (provided all documents needed) from another dealer. Staff is unprofessional. Blame cu More

by dashy 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
July 06, 2015

Recommended Service calls have been very good so far. Service appointments ;have been very good. The service specialist I had the last time, LLoyd Tanner, was the most courteous person I have had at the d More

by SACMEMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lloyd Tanner
Jul 11, 2015 -

Castle Chevrolet GMC McHenry responded

First thanks for the great feedback for our Service department. As far as the sales department I would offer to personally assist you! Thanks again - Jody Schutte General Manager

June 25, 2015

Service As usual Nancy was friendly, efficient and at the top of her game! We have purchased several cars through this dealership, and continue to return More

by Silver15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie, Nancy Butler
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

Nancy has been on Team Gary Lang for nearly two decades - and we're proud to have her here. Thanks for taking the time to give her the kudos she deserves! GL

June 23, 2015

maintenance and repair Thanks Chris once again for the excellent service, reassuring me that my car was in good hands by taking me in the back to show me what needed to be d More

by Janis Rusher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Scholer
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

We really appreciate the feedback - We proud to have Chris on the Gary Lang Team. GL

June 22, 2015

Yukon Denali Service As usual, just the best service ever. I've got an early production 2015 Yukon Denali and there is always an update or two needed on a new model. You More

by Woody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dale Cado
Jun 26, 2015 -

Castle Chevrolet GMC McHenry responded

We greatly appreciate your feedback. Thanks for taking the time to share this with us!

June 17, 2015

Routine maintenance As always, service was quick. Dale is friendly and provides excellent service. We purchased our car at this dealership and have been very satisfied b More

by MonGol
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Jun 18, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for taking the time to post this review - we greatly appreciate it.

June 16, 2015

Always 100% satisfied with my service there!! The entire service department is very friendly and tries their very best every time. I have never been unsatisfied with my service there and have alw More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Simonelli, Nancy Butler, Dale Cado , Chris Scholer
Jun 18, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for the perfect score - Our entire team looks forward to assisting you again.

June 12, 2015

I'd like to give a 0 star rating if possible I had an appointment to test drive a Kia Sorento with Andrew Dignum. Before I could even get in the door, Leo Lewitan came up to myself and my friend More

by kmkli65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Lewitan, Andrew Dignum
Jun 27, 2015 -

Castle Chevrolet GMC McHenry responded

I again apologize for the experience. It is my understanding that Leo reached out to you and apologized.

June 10, 2015

Good, quick service I was 10 minutes late for my 9:30 am appointment, but this was no problem. My car was immediately taken in for service w/o any wait. Mentioned I had More

by 128purplesenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Jun 18, 2015 -

Castle Chevrolet GMC McHenry responded

Glad we could help get you in and out with a smile! Thanks Again! Gary Lang

June 05, 2015

Friendly service Everyone was happy to help out and even though there was a slight mistake with the bill they were great about fixing it and making sure everything was More

by Cteuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Loresch
Jul 03, 2015 -

Castle Chevrolet GMC McHenry responded

Oops! Did we under-charge? Thanks for the kind words and we do apologize for the error. We greatly appreciate the kind feedback.

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