376 Reviews of Castle Autoplex McHenry - Service Center
Always great service I usually try to get there early, every time I have there has been little or no wait. Everyone is very friendly and service is done promptly. I usually try to get there early, every time I have there has been little or no wait. Everyone is very friendly and service is done promptly. More
Over and above expectations My 2010 Subaru needed to have the clear top coat reapplied after extensive hail damage required it to be repainted. Nancy Butler couldn't have been mo My 2010 Subaru needed to have the clear top coat reapplied after extensive hail damage required it to be repainted. Nancy Butler couldn't have been more helpful. I was truly grateful for her knowledge of this situation. My vehicle looks new again. Thank you Nancy. You're the best. More
Another Home Run! The folks at Gary Lang continue to 'Hit It Out of the Park'. My wife and I were out shopping and I phoned for a service appointment. Come right over The folks at Gary Lang continue to 'Hit It Out of the Park'. My wife and I were out shopping and I phoned for a service appointment. Come right over we'll fit you in was the reply. As always, Brian and JR bent over backwards to over satisfy and promptly complete the 5 required tasks. We were on our way in 75 minuets. My wife couldn't believe the great service and I have become a customer for life because it's always like that! More
Always great service Being new to Illinois we lucked out by finding such a great dealership in Gary Lang. They are always friendly and courteous and know their stuff when Being new to Illinois we lucked out by finding such a great dealership in Gary Lang. They are always friendly and courteous and know their stuff when it comes to cars. I would highly recommend them for any future auto purchases. More
Service is top notch Chris Scholer always gives us the best service. He is the reason why we keep coming back to Gary Lang. He is a definite asset to us. Chris Scholer always gives us the best service. He is the reason why we keep coming back to Gary Lang. He is a definite asset to us. More
Best Service Although I did not buy my car here, this was the most positive experience I've had in a long time. Will definitely continue to bring my car here for s Although I did not buy my car here, this was the most positive experience I've had in a long time. Will definitely continue to bring my car here for service. If and when I need a new vehicle I will also use Gary Lang. More
Excelent Service Another Excellent job by Chris Scholer and the service Department. I called Chris, he got my car in the very next day. He told me on the phone exactly Another Excellent job by Chris Scholer and the service Department. I called Chris, he got my car in the very next day. He told me on the phone exactly what was going to happen and when I arrived the next day that's what happened. No surprises, just another great job by him. Thanks Chris More
Chevy sonic service My sonic had break problems and needed oil change. Dale Cado said I needed to leave overnight to check break problem. While paperwork was being filled My sonic had break problems and needed oil change. Dale Cado said I needed to leave overnight to check break problem. While paperwork was being filled out, Another service rep. told me a loner car is ready for me. Less than five minutes I was on my way home. [supper fast service]. Dale called me about an two hours later and said he ordered the part that was causing my break problems, and it was covered. I am a customer since the 1970's Gary Lang has been in McHenry and have nothing but great service and sales from your dealership. More
on time and great price service was prompt, completed timely, easy scheduling, no surprises on bill...great experience all around! highly recommend the Outback and this deal service was prompt, completed timely, easy scheduling, no surprises on bill...great experience all around! highly recommend the Outback and this dealersip to take care of it More
Still the Best !!!! I've been a customer of Gary Lang for years and the service has never been better. All the service reps are knowledgeable and very friendly. They help I've been a customer of Gary Lang for years and the service has never been better. All the service reps are knowledgeable and very friendly. They help me feel that I'm important to them and make sure I understand exactly what is needed. I've been to other dealers in the past but I'd be surprised if any other dealer has a better service department. Oh, and the coffee is good too. More