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Castle Autoplex McHenry - Service Center

McHenry, IL

3.4
376 Reviews

376 Reviews of Castle Autoplex McHenry - Service Center

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December 01, 2015

Always great service I usually try to get there early, every time I have there has been little or no wait. Everyone is very friendly and service is done promptly. More

by Kia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2015 -

Castle Chevrolet GMC McHenry responded

Thanks for your feedback and continued loyalty, Kia owner!

November 28, 2015

Over and above expectations My 2010 Subaru needed to have the clear top coat reapplied after extensive hail damage required it to be repainted. Nancy Butler couldn't have been mo More

by fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler
Nov 30, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you, Fran! We appreciate your feedback on the great experience you had in our service center with the assistance of Nancy. We're thankful our team could assist you with the hail damage on your vehicle and get it looking new again! We hope you stop by again in the future with any of your automotive needs.

November 05, 2015

Another Home Run! The folks at Gary Lang continue to 'Hit It Out of the Park'. My wife and I were out shopping and I phoned for a service appointment. Come right over More

by imlucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback on your experience with our Service Manager JR! We appreciate that we have continuously earned your business and loyalty. We look forward to seeing you and your wife again in the future!

October 23, 2015

Always great service Being new to Illinois we lucked out by finding such a great dealership in Gary Lang. They are always friendly and courteous and know their stuff when More

by jl01082000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nancy Butler, Dale Cado , Chris Scholer , Tom Gorr, Adam Loresch
Oct 27, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for the great feedback on our team! We appreciate your patronage. It's awesome to hear that our team has been able to earn your trust and help you out, being new to the area. We look forward to future visits with you.

October 22, 2015

Service is top notch Chris Scholer always gives us the best service. He is the reason why we keep coming back to Gary Lang. He is a definite asset to us. More

by Kantner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Oct 27, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for your continued patronage, Kantner! We appreciate your time to leave Chris some great feedback. Your loyalty is important to us, and we're grateful to hear you've continuously experienced the best service.

October 11, 2015

Best Service Although I did not buy my car here, this was the most positive experience I've had in a long time. Will definitely continue to bring my car here for s More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Oct 13, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you, Jane! We truly appreciate you sharing your experience. Our entire team is thankful to have earned your trust, and we love that we have been able to provide you with the most positive experience you've had in a long time. We look forward to seeing you in the future!

October 01, 2015

Excelent Service Another Excellent job by Chris Scholer and the service Department. I called Chris, he got my car in the very next day. He told me on the phone exactly More

by Suburban Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Oct 13, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for your great feedback, Ed. We appreciate your continued business and trust in our team. We hope you stop by again soon!

October 01, 2015

Chevy sonic service My sonic had break problems and needed oil change. Dale Cado said I needed to leave overnight to check break problem. While paperwork was being filled More

by Dale 132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado
Oct 13, 2015 -

Castle Chevrolet GMC McHenry responded

Thank you for your continued loyalty, Dale. We're thankful that we have been able to assist you with your vehicle needs since the 1970's. Our entire team appreciates the time you took to share your experiences. We look forward to continued visits with you in the future!

September 27, 2015

on time and great price service was prompt, completed timely, easy scheduling, no surprises on bill...great experience all around! highly recommend the Outback and this deal More

by happy Subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
September 22, 2015

Still the Best !!!! I've been a customer of Gary Lang for years and the service has never been better. All the service reps are knowledgeable and very friendly. They help More

by pontiacdan45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gorr
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