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Castle Autoplex McHenry - Service Center

McHenry, IL

3.7
379 Reviews

379 Reviews of Castle Autoplex McHenry - Service Center

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May 22, 2019

Great Service!!!! Could not have been happier with the service, polite staff, and quick work. My sales experience was fantastic, as was the service call for an oil cha More

by robsdad68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

already did Met Joe when I came in to get an oil change & tire rotation & ended up trading for a new CT6. which I love. Joe was fantastic & was helpful with ever More

by Donnamac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino, Chris, Quinten,Caro, , Jake Lee, Joseph Scanlan
May 03, 2019

2016 Chevrolet Equinox Lloyd Tanner was excellent! He made sure I was completely satisfied with the work that was performed on my vehicle. He exceeded my expectations 110%. More

by Monte454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Tanner
April 29, 2019

Regular auto service I only use Gary Lang for service on my Buick. This was a regular service visit. Chris is the only person I work with and he does an excellent job. More

by Mikelake111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
April 28, 2019

Great Service Excellent Service staff. Very friendly and eager to help, Very knowledgeable. Gave ma the best price possible on new tires. Their price matched Waukeg More

by J1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
April 17, 2019

I like Gary Lang I switched to Gary Lang last year, and I am happy I did. I like the vibe: professional, energetic, state-of-the art, plus free coffee and donuts...h More

by NanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ryder, Levi Megerdi
April 03, 2019

Service Get my Equinox ready for a drive to Florida, install the cap on to the rear tow area that was not included when I bought it at Biggers More

by Jaeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
March 30, 2019

Service Work The dealership was very informative. There was a couple of items that I didn’t really need that the technicians were trying to highly recommend as th More

by Ryno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Simonelli
March 12, 2019

Nice and quick service with no hassle. I went in for a regular maintenance left with in a hour. Thank you Chris and the technicians for doing a great job, will be coming back when needed. More

by Sledding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
March 06, 2019

Routine service Fast friendly service. I had no appointment, but work was completed in less than an hour. Chris complemented me on the condition of my 11 year old car More

by ron1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
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