Castle Chevrolet of Villa Park

FANTASTIC! We can't say enough how great fantastic this dealership really is. Our sales person, Enrique, answered all of our questions! We looked at and test d We can't say enough how great fantastic this dealership really is. Our sales person, Enrique, answered all of our questions! We looked at and test drove several different cars until we made a decision. The final car Enrique showed us was a perfect fit! Clemente, in finance, went on to finalize our paperwork which was very fast! The parts department was quick to give information on floor mats. Lastly their service department, TONY, I can't thank enough. He has serviced our car purchased from years ago. Not only do they sell great products, they service them! Another person Nikki from Allstate is very good if you need insurance. More

Oil Change My Colorado notified me it was time for an oil change. 24 hours later I was in and out of Castle. Made appointment off my Chevy app and done. My Colorado notified me it was time for an oil change. 24 hours later I was in and out of Castle. Made appointment off my Chevy app and done. More

First Ever Car Purchase I had an amazing experience here and Jasper made the whole process simple and easy. Again this is my first ever car and everything was taken care of p I had an amazing experience here and Jasper made the whole process simple and easy. Again this is my first ever car and everything was taken care of perfectly. Would definitely recommend this dealership to my family and friends. More

Wonderful Everything went great... I have nothing but great things to say about staff. I arrived pretty late and they stayed open after hours to make sure I was Everything went great... I have nothing but great things to say about staff. I arrived pretty late and they stayed open after hours to make sure I was satisfied with the purchase. More

Great Team I find that working with the staff, they are professional and really listen to my concerns. I feel like I am treated with respect. Thanks Castle Chevr I find that working with the staff, they are professional and really listen to my concerns. I feel like I am treated with respect. Thanks Castle Chevrolet. More

Comfortable Kind and listen to what I wanted. Didn’t rush me and wanted to explain how everything worked. Made sure I was happy with my choice. My sales man was Kind and listen to what I wanted. Didn’t rush me and wanted to explain how everything worked. Made sure I was happy with my choice. My sales man was easy to talk to. More

My experience was fast and outstanding My rating includes the sales and leading consultant was good overall. The friendliness could have been better, far as greeting customers with a smile. My rating includes the sales and leading consultant was good overall. The friendliness could have been better, far as greeting customers with a smile. I'm a customer services lead and the first impression really counts. More

Great Customer Service Tony Fajardo helped us through an ongoing oil consumption test that lasted a few months - He was always accessible and informative with our questions Tony Fajardo helped us through an ongoing oil consumption test that lasted a few months - He was always accessible and informative with our questions throughout the process. He has earned our business for all future repairs. More

Great ending to my story! Things started a little on the apprehensive side for me. I live nearly 100 miles north of Castle Chevrolet, so the first communications were by e-mail Things started a little on the apprehensive side for me. I live nearly 100 miles north of Castle Chevrolet, so the first communications were by e-mail. Things advanced to where I was comfortable enough to make the drive to view the car. I’m not sure that I could ever buy a car sight unseen, but I could now, from a Castle. Nonetheless, after viewing the car and discussing everything with our salesperson Katie, my wife and I felt good enough to leave a deposit and continue the deal via email. All the way through, right up until delivery, Katie answered all of my questions and kept me informed where everything was at, including the delivery of the car. I hired my own transport company to pick it up at Castle and Katie took over from there. She even followed it through on her off hours. Now that, is something I appreciate. I never had to wonder where things were. Remember, I was now back in Wisconsin, hoping for the best. Castle Chevrolet, and Katie J. specifically, came through with flying colors for me. I highly recommend choosing Castle Chevrolet and Katie J, to work with when looking for your next vehicle. More

Quick service I gave a good rate because I always get good service and friendliness. I notice that a lot of the people I been seeing is not around but still have go I gave a good rate because I always get good service and friendliness. I notice that a lot of the people I been seeing is not around but still have good people. More