Castle Chevrolet of Villa Park

Marlex and Becky were great! They were able to get me a loaner earlier than originally scheduled. They did everything they were asked. It would have been even better if the mecha They were able to get me a loaner earlier than originally scheduled. They did everything they were asked. It would have been even better if the mechanics were able to replicate knocking issue I brought my Colorado in for. More

Keep it moving The only reason I purchased my car from Castle was because they offered free oil changes and tires, last year I got a letter saying they were discont The only reason I purchased my car from Castle was because they offered free oil changes and tires, last year I got a letter saying they were discontinuing the free oil changes, and everytime I need a tire replaced they come up with some BS reason as to why it doesn't qualify...I would never purchase from Castle again More

Could have been better I was told three negative and insulting things: “we make $1million plus transactions every day” so my 50k purchase was not important?, I was offered $ I was told three negative and insulting things: “we make $1million plus transactions every day” so my 50k purchase was not important?, I was offered $1000 for my vehicle and then bumped it to $2500, what changed and why?, I was told I wasn’t going to get a better rate than I was being offered there—I came back with a lower rate from a different bank, just to prove you wrong. People there need to stop treating buyers like it’s their first time and be actually Helpful so that they can come back in the future and even refer other potential buyers. More

Great service Marlex always goes above and beyond. Becky greeted me as soon as I drove in. Great service and staff. Got my car washed as well. Marlex always goes above and beyond. Becky greeted me as soon as I drove in. Great service and staff. Got my car washed as well. More

Good Smooth Experience Flew from Oklahoma to pickup car from autotrader. It was a great experience. Very smooth. John did an amazing job walking through step by step with me Flew from Oklahoma to pickup car from autotrader. It was a great experience. Very smooth. John did an amazing job walking through step by step with me. More

Good Experience, Very Efficient Communication Becky is always great to get service assistance from. Something was happening on another call and which to me was funny and she handled it very profe Becky is always great to get service assistance from. Something was happening on another call and which to me was funny and she handled it very professionally. More

Awesome People!! No matter when i go there whether I'm upset or not they never change. Always professional, courteous and in good moods. Also they do a great job and No matter when i go there whether I'm upset or not they never change. Always professional, courteous and in good moods. Also they do a great job and they do it quickly. More

John Porter- Exemplary Sales Professional Mr. John Porter has been my sales professional for many years. He has sold myself, several family members and friends as many as 12 cars. He is very p Mr. John Porter has been my sales professional for many years. He has sold myself, several family members and friends as many as 12 cars. He is very patient and considerate and takes whatever time needed to understand our needs. He is very knowledgeable of the Chevy policies, procedures and promotions and makes sure we are getting the best pricing. i always think that this car will be my last, but never the case...and I know John will be there to make sure I get what i need. More

Excellence Your dealership is always very courteous and allways willing to meet the customers needs and Rosa Martinez was a help thanks to her I bought a better Your dealership is always very courteous and allways willing to meet the customers needs and Rosa Martinez was a help thanks to her I bought a better car More

Amazing service Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or just need service. More