Castle Chevrolet of Villa Park

John Porter the "BEST" we've delt with After having frustrating experiences at Chevrolet dealers in Illinois while looking to buy a new car, Mr. John Porter changed all that. He saw us thro After having frustrating experiences at Chevrolet dealers in Illinois while looking to buy a new car, Mr. John Porter changed all that. He saw us through from start to finish. Made sure that we were happy with the buying process and broke everything down in writing. You won't be dissapointed, please see Mr. John Porter when at Castle Chevrolet in Villa Park, IL. You'll be glad you did. More

Your porter threatened to have the mechanic f up my car. Well my concern is a porter that works for you named Nathaniel Woods. I stated on social media I would be bringing my car in again for service and he Well my concern is a porter that works for you named Nathaniel Woods. I stated on social media I would be bringing my car in again for service and he replied he would be sure to tell you all to f it up. I snapshotted the comment. Now I’m not sure if I ever want to bring my car back to my location maybe he is the reason I keep having problems. More

oil change I had an appointment for an oil change and a coupon to check battery and brakes. I feel waiting 2 hours for this service was unacceptable. I schedu I had an appointment for an oil change and a coupon to check battery and brakes. I feel waiting 2 hours for this service was unacceptable. I scheduled an appointment, an oil change does not take that long. More

John Duncan is an excellent sales representative!!! John Duncan greeted us the moment we walked into the dealership and made us feel right at home. He made our car buying experience wonderful. John Duncan greeted us the moment we walked into the dealership and made us feel right at home. He made our car buying experience wonderful. More

Oil change and inspection In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled pr In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled properly. More

Somewhat disappointed. As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car back it was never washed as promised, The driver seat had oil on it,. so I had to go back in & get someone to clean it off.. As i was leaving the dealership lot I checked to make sure that the oil indicator was reset to 100 % & it was not, so I had to return again to have it reset. If I didn't check it there I would had to have come back at another time. I am not blaming the mechanic but some one gouged my front RIM pretty bad on the passenger side and I am not real happy about it now. At this point I am almost afraid to bring it back again. More

A lot of wasted time I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more ai I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more air in my tires (after already coming in twice for air). I took my car to Pep Boys where they found 2 nails in one of my tires, which was replaced. My tire pressure light came back on a few days letter and I took my car to Castle where more air was going to be put in my tires but I requested that someone look at my tires because I had already been in about 5 times for air and the light continued to come on. Marlex found a nail in my left front tire and I let him know that I had a 10:30 am appointment for servicing. My car was taken back to have my tire patched and it took over an hour and a half even though I made an appointment. More

Quick, Easy Experience I brought my car in on a Wednesday evening because it was leaking anifreeze. My midday Thursday, my car was fixed with a new water pump and sensor. Be I brought my car in on a Wednesday evening because it was leaking anifreeze. My midday Thursday, my car was fixed with a new water pump and sensor. Best of all, the work was covered by my warranty. More

Friendly, quick service and very attentive My overall experience was very positive, the sales representative was very informative, and patient and answered all our questions as we asked him. He My overall experience was very positive, the sales representative was very informative, and patient and answered all our questions as we asked him. He wasn't pushy which was a wonderful surprise because my husband and I got the chance to clearly decide what we wanted. I definitely enjoyed my experience and will definitely come back when I need it. He also did his best to accommodate to our specific needs so that we would be able to purchase our new vehicle. More

Interior Fan Knob upside-down Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as I trusted Villa Park Castle more. Explained that the best he can do is spend an hour with his tech to see if the issue can be fixed. When he came 45 minutes later saying the problem was fixed and to have a nice day was awesome. More