Castle Chevrolet of Villa Park

Great service Sales staff were focused on getting me the car I wanted rather than selling me something they were more interested in getting off of their lot. They Sales staff were focused on getting me the car I wanted rather than selling me something they were more interested in getting off of their lot. They were very knowledgeable about the cars, and by that I mean they knew more than what was in the manuals, but seemed to know what it was like to drive the cars as well. Comfortable, easy experience. More

Excelent service! Was more than satisfied with the service! The customer service I received was more than what I could have asked for. Going into this appointment was a bit nerve racking due to it being my firt The customer service I received was more than what I could have asked for. Going into this appointment was a bit nerve racking due to it being my firt appointment and car purchase, but Jasper and Clemente made my car shooping experince a very pleasant one. Their customer service was phenomenal and helped me purchase my first car. More

Oil Change Scam Was offered free oil changes for the "life" of my truck. Called to make an appointment and was informed I can't receive it free anymore. Had my Silv Was offered free oil changes for the "life" of my truck. Called to make an appointment and was informed I can't receive it free anymore. Had my Silverado for just over a year. While I was truck shopping I was between 2 silverados at different locations, because of the free oil change i bought from Castle Chevy. This was obviously a scam to get me to buy from there, shame on Castle Chevy. GO SOMEWHERE ELSE TO BUY OR SERVICE!! More

great experience I don’t like buying cars so finding a dealer that was pleasant and not pushy was great. Great experience. I will definitely return for my next purchas I don’t like buying cars so finding a dealer that was pleasant and not pushy was great. Great experience. I will definitely return for my next purchase. More

Very fast, efficient, and friendly. I came in and test drove a car and every one was very accommodating and friendly. Their pace is fast and every person I meant was great. Loved doing I came in and test drove a car and every one was very accommodating and friendly. Their pace is fast and every person I meant was great. Loved doing business with them! More

Very good experience at Castle Chevy , Friendly & helpful. I was initially quoted an online price which did happen to be when i reached to see someone. But, I was very pleased with John's ( Sales rep ) assista I was initially quoted an online price which did happen to be when i reached to see someone. But, I was very pleased with John's ( Sales rep ) assistance and courteous behaviour. Even the finance manager was very understanding and gave me the needed price after a round of discussion. Everything else was smooth and i am happy i bought my first chevy from this dealership. If i ever buy another chevy car i will be back here again. More

If you need ANY Help make sure to ask for Patrick Wells! So I have been going to Patrick for a long time. He has always treated me like a friend more so than a business associate. Never pressures me into any So I have been going to Patrick for a long time. He has always treated me like a friend more so than a business associate. Never pressures me into anything that never makes sense. Actually, he has been adamant about not getting into certain cars regardless if the price is higher or lower. I have the money and excellent credit so I know some dealers would jump on w/e they can get. Not Patrick. I would normally say that if you have a situation that you think maybe needs his help I would DEFINITELY say you want to talk with Patrick direct. PLEASE understand that he is the General Manager so have all your ducks in a row on what you're looking at, what you have to trade (VIN, Miles, Payoff), and even know you're credit score with TransUnion. You hate to take away his time to other sales team members or staff. Lastly, I will say that my wife absolutely HATES dealerships! At Castle, she actually doesn't mind it at all! Sometimes she comes into service and Patrick will still make sure she is taken care of. Even after the sale Patrick greets and helps any way he can and not rushed to run away because you're a past sale. Folks understand this is a business they need to make money but the simple fact that he takes the time to even after the sale and doesn't treat me or my wife as a number. His philosophy is having repeat and not just get one sale. MOST DEALERS just want that sale but have NO personal communication or touch to peoples situation, feels, and making the right choice. I drive over 75 miles round trip just to buy cars from here. This is now my 5th car in around 5 years!! More

Friendly and welcoming I felt very comfortable and at ease when purchasing a new car with Mr.Porter. in the past whenever I've gone to purchase a car it's always felt rushe I felt very comfortable and at ease when purchasing a new car with Mr.Porter. in the past whenever I've gone to purchase a car it's always felt rushed like the place is just trying to make a quick sale but it felt like they genuinely cared here to answer all my questions etc. Everyone was incredibly friendly and kind. Would absolutely recommend coming here and will for any future cars More

Exellent Very professional. Went beyond helping me with changes and service. Katie was excellent with explaining how things worked and showing me everything a Very professional. Went beyond helping me with changes and service. Katie was excellent with explaining how things worked and showing me everything all truck had to offer. Would diffidently use again and recommend to anyone shopping for new Chevy. More