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Castle Chevrolet of Villa Park
Villa Park, IL
948 Reviews
Welcome to Castle Chevrolet of Villa Park, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Villa Park, Lombard, Elmhurst, Addison, and Oakbrook Terrace by delivering a seamless and enjoyable car-buying experience.
At Castle Chevrolet of Villa Park, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 948 reviews
January 03, 2024
I was treated like crap, like my business didn’t matter. I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, an I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, and The guy I dealt with, wouldn’t even look at the offer and when I told them they should at least honor the KBB offer, he said “we don’t have to honor anything”. I wasn’t even talking about the KBB trade in value, the CASH OFFER that is supposed to be honored by participating dealers!! They just wanted me to go or discourage me from selling them my car or saw that I was desperate and take advantage, who knows but they made me feel like xxxx, like I didn’t matter. So, I don’t know if Mike was in a bad mood or what but he could’ve at least had the decency to talk to me, and at least give me a chance to talk. The guys I dealt with didn’t care. Carla, the internet sales person will tell you whatever it takes to get you there. She said they needed inventory cause their Dealer Group purchased 3 new stores so they’re currently offering above market value so they could expand their inventory. Such xx, cause once there, the guy looked at me like I was crazy. This is not right! I am livid that peole like this GM and everyone else involved get to treat you like this cause they feel like they have the upper hand when you are trying to sell your car and not give it to them for their low ball prices More
by Guillermo
December 17, 2023
Mr marlex was great got me in and out in time need more like him nice guy . like him nice guy . More
by cwsloan55
Employees Worked With
November 27, 2023
Beware of this dealership. I bought a car with 40k miles and before I even put 20k miles on this car I’ve had to replace both control arms, both ball joints, and the transmiss I bought a car with 40k miles and before I even put 20k miles on this car I’ve had to replace both control arms, both ball joints, and the transmission. 8k down the drain and they won’t help at all. Think twice about buying here because you can get stuck with a lemon like me. More
by jamesherrera71
Employees Worked With
Gus Medina, Dave Macaione, Ivan Vujovic
November 07, 2023
A very friendly and helpful staff. Thanks again. Had a great Team to help me get the Truck that I wanted. Thanks again. Had a great Team to help me get the Truck that I wanted. More
by Kellymjp!
October 30, 2023
The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home. extended warranty. Received free ride to and from my home. More
by tim.kovacik
September 29, 2023
A very friendly and helpful staff. Thanks again Markex for getting my car back on the road. Thanks again Markex for getting my car back on the road. More
by Mr.RonThompson
Employees Worked With
September 03, 2023
3rd car I have purchased through Roger Ramirez. He is the sales manager at Castle and I have followed him diligently when he has changed dealerships. I love my Trailblazer, and as always thank you He is the sales manager at Castle and I have followed him diligently when he has changed dealerships. I love my Trailblazer, and as always thank you for the exemplary care! More
by gr8fuldog
Employees Worked With
Roger Ramirez
October 14, 2022
Terrible experience. Told us a car would be in on Tuesday, car comes in early and by Monday it is sold !! Terrible service. Should have known when they tacked on an extr Told us a car would be in on Tuesday, car comes in early and by Monday it is sold !! Terrible service. Should have known when they tacked on an extra $2k on top of the advertised price to run but didn’t. More
by Lnaschaefer
Employees Worked With
Javier Gamboa
May 07, 2022
Worst experience I ever had they wouldn’t let me use my General Motors discount which is bargain in the UAW agreement with General Motors. Just another way for them to get more money from people. General Motors discount which is bargain in the UAW agreement with General Motors. Just another way for them to get more money from people. More
by gtraub
Employees Worked With
Javier Gamboa
