Castle Chevrolet of Villa Park

Excellent service and easy to work with Josh was my sales consultant. He did an excellent job of making sure that I was happy with my purchase. Everyone that was involved with the buying p Josh was my sales consultant. He did an excellent job of making sure that I was happy with my purchase. Everyone that was involved with the buying process was helpful and made sure that my experience was positive. All dealers are not the same, and Castle Chevrolet is by far the best that I have worked with over the years. More

Do your homework before buying any vehicle here! I was thoroughly disappointed with the sales staff at Castle Chevrolet. I specifically asked if the pre owned vehicle had certain options before I ma I was thoroughly disappointed with the sales staff at Castle Chevrolet. I specifically asked if the pre owned vehicle had certain options before I made a 600 mile trip to visually inspect the vehicle. I also told the representative that I would be making the trip to see the vehicle on Monday. When I arrived the vehicle had options that I was told an employee verified the vehicle did not have. The vehicle was absolutely filthy inside. When a buyer notifies a dealership that he will be there to look at a vehicle on Friday that he is coming on Monday most competent dealerships would have the vehicle clean, detailed and ready for the buyer to inspect. When I got there the sales staff was standing around, not helpful at all, it was hot outside and the salesmen who I was dealing with ran inside the building and left me out in the heat. When I asked questions about the vehicle this guy could not competently answer any questions, nor could his manager. The sales staff at Castle Chevrolet was more interested in walking around the show room laughing with one another and rubbing their hands together in anticipation of commission than actually helping customers. The most incompetent sales staff I have ever seen in an automotive dealership. Horrible experience! More

Great time at castle had fun I had a great time at castle the sales people were very nice and welcoming felt like I was with family will recommend friends and family had a great e I had a great time at castle the sales people were very nice and welcoming felt like I was with family will recommend friends and family had a great experience More

Great I give this rating because it was a wonderful experience everyone there was nice.I left with a car I love and a payment I can afford. I give this rating because it was a wonderful experience everyone there was nice.I left with a car I love and a payment I can afford. More

Outstanding Customer Service Everyone was very helpful...Dana Dangles was outstanding...she took the time to help my husband when he was passed over by some sales people. Dana ha Everyone was very helpful...Dana Dangles was outstanding...she took the time to help my husband when he was passed over by some sales people. Dana handed my husband off the Ryan Freeman which in turn was outstanding and very helpful. My husband has always been a Ford customer and recently swithched to Chevrolet so we look forward in seeing how Chevrolet products stands the Ford products. More

Very friendly My experience with Castle Chevy was great!! My sales rep Josh was very helpful and accommodating. He made sure I got what I wanted and within my budge My experience with Castle Chevy was great!! My sales rep Josh was very helpful and accommodating. He made sure I got what I wanted and within my budget. More

Outstanding dealership and outstanding people We visited castle Chevrolet to look for a new traverse. Their selection was amazing and their staff even better. From sales and management to servic We visited castle Chevrolet to look for a new traverse. Their selection was amazing and their staff even better. From sales and management to service, everyone we dealt with was absolutely a pleasure to work with. I cannot recommend them enough. More

Awesome We were helped us alot with our purchase vehicle from the start to finish and explainrd us everything in detail...Thank you very much sir! We were helped us alot with our purchase vehicle from the start to finish and explainrd us everything in detail...Thank you very much sir! More

If you're in the market to upgrade see Dana end of story! Dana made upgrading our 2012 Sonic to a 2017 Trax easy as can be. Not only did we get top dollar for our trade she went above and beyond getting us wh Dana made upgrading our 2012 Sonic to a 2017 Trax easy as can be. Not only did we get top dollar for our trade she went above and beyond getting us where we needed to be to make a deal. If you're in the market for a new car call Dana and upgrade today! We'll definitely be back in the future! More

Joshua P. Is the best salesman!!!! Go see him ASAP! Thought going into this dealership was a long shot, let me tell you though I was wrong. I've never met someone as polite and thoughtful as Joshua. Fro Thought going into this dealership was a long shot, let me tell you though I was wrong. I've never met someone as polite and thoughtful as Joshua. From the beginning he brought up multiple cars from across the entire parking lot just for me to look at and never once did he show that he might be aggravated or fed up with how much I changed my mind. The knowledge he had on every single vehicle was amazing and extremely helpful. He worked his butt off to get me into something I wouldn't just settle for meeting and exceeding my expectations. For a young salesman I can tell you now that he has a bright future just by the way he connects with his customers just for the short amount of time he spends with them. I will definitely be sending a lot of people looking for vehicles his way. More