Castle Chevrolet of Villa Park

The best place to purchase a car If your in the market to buy a car go see Manny Reyes at Castle Chevrolet. He is very knowledgeable, courteous, and most importantly displayed integri If your in the market to buy a car go see Manny Reyes at Castle Chevrolet. He is very knowledgeable, courteous, and most importantly displayed integrity. Castle Chevrolet also has great prices and I was able to get the best price for my car purchase. Prior to going to Castle Chevrolet I had already visited 3 other dealerships around town so save some gas & go there first:) More

2015 equinox purchse I have taken my previous car to the service dept several times and was always happy with the customer service. The employees always went above and bey I have taken my previous car to the service dept several times and was always happy with the customer service. The employees always went above and beyond to help. I decided to purchase a new car from this dealer. While I wouldn't recommend the sales person jasper we dealt with I was happy with my purchase. I did have a problem where a month after my purchase my old car loan had not been paid off yet and couldn't get the sales guy to call me back. I emailed robert politza and within 2 hrs he responded to me that my payoff check was overnightovernights and he had a sales mgmt call me and apologize. We were impressed that they acted on our problem so quickly. I would recommend this dealership and most definitely the service dept. More

Great service The people in service are so kind and the service is fast and very clean. I recommend this service to all. And they washed my car The people in service are so kind and the service is fast and very clean. I recommend this service to all. And they washed my car More

Waste of time! Definitely false advertisement. I wouldn't waste my time with this dealership. At least attempt to help a customer. I did not feel they wanted to help Definitely false advertisement. I wouldn't waste my time with this dealership. At least attempt to help a customer. I did not feel they wanted to help me. Wanted to trade in my vehicle. Had plenty of money for a down payment. I had better service at a bargain store. More

DO NOT BUY FROM HERE TERRIBLE TERRIBLE TERRIBLE!!! They sold me a vehicle without getting the title from the previous owner. After 8 months we finally received it and it TERRIBLE TERRIBLE TERRIBLE!!! They sold me a vehicle without getting the title from the previous owner. After 8 months we finally received it and it was wrong. We had to pay out of pocket for THEIR MISTAKE. No returned voicemails, faxes or emails. Every person in management that we spoke to said it would be taken care of. Still waiting! Not worth the headache! More

New 2014 Impala The new 2014 Impala is amazing, we just love it. Zach Goloven took care of us and is truly an amazing young man. We were so happy to have him as our The new 2014 Impala is amazing, we just love it. Zach Goloven took care of us and is truly an amazing young man. We were so happy to have him as our salesman. He is up on all the new technology and can explain things on the car that were difficult to understand. I would recommend Castle and making an appointment with Zach. A job well done Zach! It was a pleasurable and educational experience. Thank you. Jerry and Grace G. More

Scam artists Went in to buy a used vehicle, they would not budge 1 cent on the listed price...even though that price was 5 thousand OVER blue book value. Then trie Went in to buy a used vehicle, they would not budge 1 cent on the listed price...even though that price was 5 thousand OVER blue book value. Then tried giving me a 25% interest loan at almost 700 a month for a 20k vehicle...with a credit score well over 700. These guys are insane. Stay away and don't let them try to rip you off. More

Waste of time So I read the other reviews and thought this was a reputable dealership. So I attempted to do business here. Supposedly Had a deal done and was suppos So I read the other reviews and thought this was a reputable dealership. So I attempted to do business here. Supposedly Had a deal done and was supposed to go and sign papers then to find out that the deal had never been done nothing was ready. I was not even approved for the loan. I was told by Mike Gonzalez the guy handling the deal everything was in the business office and ready to go just bring in the $3800. He said he would call me back with the exact amount needed for taxes and first payment.. Long Story short never heard back from him that night but I called before I drove out there and talked to several people before I received the answer of you are not approved for the truck. Then the Sales Manager said there's nothing I can do for you. He did say Sorry but had no reasons or didn't know anything about the deal or what had transpired during the day. Save yourself the time and effort and goto a dealership that wants your business and has customer service. Also I would make sure if your buying used from here you get your mechanic to perform an inspection glad I did but thats another story. More

Louis Macias is a stellar salesman, I'll be coming back. Louis is a solid dude. Super , super easy to deal with. He immediately offered me a trade that was more than fair and made the entire car buying proce Louis is a solid dude. Super , super easy to deal with. He immediately offered me a trade that was more than fair and made the entire car buying process a walk in the park. Coming into the dealership I was really concerned I'd have to play the typical mind games when it came down to the price, but it was the complete opposite. It almost caught me off guard how polite, friendly and courteous Louis and the rest of the staff really were. This was honestly a first for me, to be able to walk into a dealership and get a fair deal on a car without having to jump through all the hoops. I would highly recommend that anyone come in and talk to Louis Macias if they are interested in getting a new car. He's knowledgeable, friendly and never gave me the impression he was trying to get me to buy something I didn't want or wasn't comfortable with. This was a 10 out of 10 experience and again, Louis is the man. More

Service experance Castle Chevrolet in Villa Park is the place for service. I can’t brag enough about them. There hours are so convenient and the staff is wonderful. Castle Chevrolet in Villa Park is the place for service. I can’t brag enough about them. There hours are so convenient and the staff is wonderful. They get the work done the first time. Katie Hannon is the goto Service Consultant. Having service preformed can be a stressful experience with all the unknown elements. Katie make the service experience tolerable if not pleasurable. She is polite, fast and accurate. She explains everything and answers questions without consulting others. I actually wait for her because I know she will move me thru the process smooth and fast. I hate taking my truck in for service but Castle makes the task tolerable. Katie helps lessen the pain. That’s important to me. Jim K. Lombard, Il. More