Castle Chevrolet of Villa Park

Sean was great, he was new but he was eager and anxious to please! He knew what I was looking for and paid strict attention to my requirements. I brought the car in to have some scratches touched up when to please! He knew what I was looking for and paid strict attention to my requirements. I brought the car in to have some scratches touched up when I realized their was a chirping noise under the hood. When I got there, I mentioned this to Jim Nowak. He noted this on the work order. The loaner car was brought out quickly and I made it to work in plenty of time. The service was great and my car was finished around 5pm the same day. I am very impressed with the courtesy and prompt service. The scratches are gone and the chirping is gone. I am a very happy customer! Keep up the great work! More

My husband and I loved working with Castle to look for a new car. Ryan was helpful in answering any questions or concerns we had and we never felt like we were being pushed one way or another. If the custom new car. Ryan was helpful in answering any questions or concerns we had and we never felt like we were being pushed one way or another. If the customer service stays this great through all the maintenance and servicing we will be back as loyal customers for years to come! More

We shopped online to decide what car we were interested in and found Castle Chevrolet to have the best current deals. We were greeted by Robert and told him what we were looking for. Robert was great at in and found Castle Chevrolet to have the best current deals. We were greeted by Robert and told him what we were looking for. Robert was great at working a deal that we were comfortable with (we knew what the pricing should be from what we learned online). We were even more pleased when we learned of the perks: free oil changes/car washes, lifetime tires program. It was a very pleasant experience working with Robert, he's a keeper! More

ryan was extremely helpful, friendly, knowledgable, and very easy to work with. ryan was very respectful and polite. he did not apply a lot of pressure, and made the car shopping experience a pleasant one. very easy to work with. ryan was very respectful and polite. he did not apply a lot of pressure, and made the car shopping experience a pleasant one. More

This had to be one of the best car buying experiences I have ever encountered, I went in got the car I wanted at the price I wanted with no problems quick easy process, I would highly recommend going to Ca have ever encountered, I went in got the car I wanted at the price I wanted with no problems quick easy process, I would highly recommend going to Castle Chevrolet, I have bought 3 vehicles from them and each experience has been phenomenal. More

I went in there for the intention of picking up a paystub that they kept. I then told the salesman that I went to another dealer to get a car. He gave me attitude and then I proceded to tell them how they me that they kept. I then told the salesman that I went to another dealer to get a car. He gave me attitude and then I proceded to tell them how they messed up the credit by running it 8 TIMES. He told me to not give him attitude and "Let's take this outside in the parking lot and take care of it right now" I did not receive an apology by anyone that witnessed this. I felt threatened in the dealership. STAY AWAY More

From taking us on extended test drives, to dealing direct with our own choice of leasing company, Ryan went above and beyond to help out with the process. We love our new car, and would definitely use thi with our own choice of leasing company, Ryan went above and beyond to help out with the process. We love our new car, and would definitely use this dealership again. More

For my husband and I, it is simple to say why we have For my husband and I, it is simple to say why we have given Castle Chevrolet the rating that we have...they have two employees in the service depart For my husband and I, it is simple to say why we have given Castle Chevrolet the rating that we have...they have two employees in the service department that have always gone above and beyond in our personal customer service experiences with them. The first is Joy Urick, she has been my personal go to person in the back of house for 7 years, and as of recent, we have also had the same pleasure with Vic Fazio. Words can't explain what it is like to call the service department at Castle Chevrolet and have my voice recognized, and to speak to someone who knows my vehicle as well as I do, and they even refer to it with the nickname we given it. In short,I feel the sale of a vehicle is the easy part for a dealership, especially when you have such an outstanding sales person like Ryan Sitter who makes it easy and painless, but to keep a customer from that point is where the hard work begins, and Castle Chevrolet has never let us down. Thank You, Todd and Kelly stanich More

The above employee was very professional. He also was precise and detailed on explaining the benefits that come with the purchase of a new vehicle at this new dealership. precise and detailed on explaining the benefits that come with the purchase of a new vehicle at this new dealership. More

I was looking over the Sunday Paper and my granddaughter asked what I was doing. i told her I was looking for a new truck. She told me to put the paper down and look online for the best place. I don't know asked what I was doing. i told her I was looking for a new truck. She told me to put the paper down and look online for the best place. I don't know anything about the computer but she immediately found a few trucks for me. That was amazing to me. Last time I bought a truck I just drove there. She told me that you can find anything online. She found Castle. i peaked in the paper nd didnt see them there so I was hesitant. She assured me you guys were real. She showed me you computer page and even told me about people who had gone thre. I took my old truck and made my way there. I was greeted by a nice salesman, but I really don't remember his name. i do remember the Manager, Pete, walking over to me while I was talking to this young man. I told Pete I was just looking but I think he knew I needed a truck. He told me I needed a work truck if I wanted to stay in business. i guess he saw my tools. Anyway,I told him I didn't trust the box and he aside he didn't know how to use the computer that well but that he knew about trucks. He told me about him being in the union and how now he sold cars. I liked that he told me about his lovely wife who did know about computers and how he had a little boy. Well we talked and well now I have a new truck. Im very happy about my truck and liked Pete so I guess now my grand daughter is writing on the computer about it for me. Thank you Castle Chevy. I'm ok with finding you in the computer but I really liked that you have people selling them. More