Castle Chrysler Dodge Jeep RAM of Naperville

We enjoyed the whole experience. Bought the Jeep Cherokee Limited. Love it so far and Chad was great !thanks to Naperville jeep for ever thing Limited. Love it so far and Chad was great !thanks to Naperville jeep for ever thing More

Craig was very respectfull and had a great deal of knowledge to share with my family. We feel very welcome to be apart of this successfull business and will be cared for in the future with my new ex knowledge to share with my family. We feel very welcome to be apart of this successfull business and will be cared for in the future with my new extended warrenty. Thanks again :) More

I stopped here in my search for a Town and Country for my wife. Having had a rather unpleasant experience with a dealer trade bait and switch at Tyson Motors in Shorewood, I went to see what they had in the wife. Having had a rather unpleasant experience with a dealer trade bait and switch at Tyson Motors in Shorewood, I went to see what they had in their inventory comparable to what I had initially zeroed in on. Chris and Dave F. were beyond professional (if there is such a definition) and understanding of what I was looking for - and clearly communicated the various costs and discounts on the vehicle with nothing hidden or buried. The price offered to me on the vehicle as well as the value of my trade was about spot on to what I had been expecting (both on an outright purchase and a monthly payment). I have to say - in my years of Car Dealer experience, I've never come across a sales manager quite like Dave Pickell - very easy going and personable. I felt zero pressure through the experience, and he had an answer for every concern I rose, as well as put his words down in writing contingent to the purchase. Honestly, thats the FIRST manager I've ever seen do that to put a buyer at ease. The entire time I was in this dealer from sit down to out the door with the keys in hand was 2 hours flat (I ran a timer). This included a test drive, and waiting for my wife to drive up from Plainfield to sit with me and sign the papers. These guys have a customer for life. I have no reason to buy another Chrysler, Jeep, Dodge, or Ram from anyone else. Thank you one million times over! More

After a year of thinking about getting a car, I decided to go back and return to the same sales person that helped me out one year ago. Our sales guy Ski was very helpful and super friendly. I rate my expe to go back and return to the same sales person that helped me out one year ago. Our sales guy Ski was very helpful and super friendly. I rate my experience a 5. More

I would recommend Craig to anyone! Got efficient and effective service. Pleasure working with him. NOT PUSHY! Answered all my questions and helped me find the right SUV for me. During my visit with Crai effective service. Pleasure working with him. NOT PUSHY! Answered all my questions and helped me find the right SUV for me. During my visit with Craig, he was very kind and used his tools to find the right Jeep in inventory without making me walk around the lot in the winter. More

Craig was a pleasure to work with. He was very knowledgeable and a great outgoing person who made me feel very comfortable in the buying process. I would definitely recommend Craig to any family knowledgeable and a great outgoing person who made me feel very comfortable in the buying process. I would definitely recommend Craig to any family or friends. More

Great experience with chad and Naperville jeep. First time out there with them, service and people were great! I will send my friends and family in time out there with them, service and people were great! I will send my friends and family in More

My fiancé and I were in the market for a new Cherokee. We visited several dealerships, and dealt with many more online. From the moment we entered Naperville our experience was very different. G Cherokee. We visited several dealerships, and dealt with many more online. From the moment we entered Naperville our experience was very different. Greg Haro was attentive, knowledgeable, and patient as we changed our minds several times on exactly what we wanted to order. He understood we were informed shoppers and treated us as such. He never tried to sell us anything additional, and was even interested in the reasons for the choices we were making. As it turns out this dealership was able to give us the best price by far on the vehicle we decided to order. Greg kept us informed as we waited for build and after only 5 short weeks our new SUV was ready for pickup. we have had our new Jeep for two weeks now and could not be more happy! Thank you to Greg and his very classy dealership. More

I am leaving my rating to express my pleasure in working with Tom McDonald on the purchase of my Grand Cherokee. Tom's service was exceptional. He explained all of the details of the car and answered all of with Tom McDonald on the purchase of my Grand Cherokee. Tom's service was exceptional. He explained all of the details of the car and answered all of my questions. I enjoyed working with him and will continue to purchase my future cars through him. More

I worked with Ski and had a nice overall experience. Typical big dealer feel, so nothing super special... But Ski was very nice and helpful and easy to talk to. I added some aftermarket parts to the Je Typical big dealer feel, so nothing super special... But Ski was very nice and helpful and easy to talk to. I added some aftermarket parts to the Jeep so we went and checked them out before the paperwork and Ski and I had a fun talk about Jeep stuff... It was cool... He looked excited like I was... I also spent time with the finance guy Dan... Nice guy as well... I didn't feel pushed to do anything I didn't want however I got the typical rush with the paper work to sign, and it wasn't explained slowly or shown to me what or how the numbers were setup or figured out. I knew the numbers from talking about it so there was no surprises, but when your signing for a 40k vehicle take a second to point out all the numbers and how they came about. Like I said it wasn't painful but I felt rushed in finance. More