Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,599 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 17, 2026
4/11/2026 review - Worst experience iv ever had at a
dealership.
For one it’s almost impossible to get a hold of anyone in service, I live in Joliet and had to drive all the way to Naperville to get a
More
by demontedenson
April 14, 2026
I am writing to express my dissatisfaction with the
service I recently received from Castle Chrysler Jeep Ram of Naperville. As I’m STILL waiting on a call back from the service department, specificall
More
by natasha.rudnick
Employees Worked With
Daniel Brown
March 19, 2026
We took my son’s car in over a week ago.
They have not once called us back. We’ve had to chase a repair that is clearly covered under their 3 month limited warranty. My son is a veteran and
More
by TDC
Employees Worked With
Dealership Inventory (666 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
