Castle Chrysler Dodge Jeep RAM of Naperville

I worked with Ski and had a nice overall experience. Typical big dealer feel, so nothing super special... But Ski was very nice and helpful and easy to talk to. I added some aftermarket parts to the Je Typical big dealer feel, so nothing super special... But Ski was very nice and helpful and easy to talk to. I added some aftermarket parts to the Jeep so we went and checked them out before the paperwork and Ski and I had a fun talk about Jeep stuff... It was cool... He looked excited like I was... I also spent time with the finance guy Dan... Nice guy as well... I didn't feel pushed to do anything I didn't want however I got the typical rush with the paper work to sign, and it wasn't explained slowly or shown to me what or how the numbers were setup or figured out. I knew the numbers from talking about it so there was no surprises, but when your signing for a 40k vehicle take a second to point out all the numbers and how they came about. Like I said it wasn't painful but I felt rushed in finance. More

Nice people and very honest; very detail about the new feature and demo how to use it with patient. I will recommend Mike to my friend. feature and demo how to use it with patient. I will recommend Mike to my friend. More

Wonderful experience. Chris was on top of things and made the entire process easy! Would definitely buy from here again! I give them a 10 for sure. the entire process easy! Would definitely buy from here again! I give them a 10 for sure. More

Our experience with this dealership was great. We were very happy with our salesman Ski who was very kind, knowledgeable and professional. We will definitely seek help from him with our next car purchase! very happy with our salesman Ski who was very kind, knowledgeable and professional. We will definitely seek help from him with our next car purchase! This is a dealership that will do anything to make your experience top notch. I have extremely high regard for this dealership and especially Ski! We are very happy customers! More

I was in the market for a 2013 Dodge Challenger R/T. I saw on their website that they had one in the color and style that i was looking for. I contacted Chris and spoke with him on the phone a few times a saw on their website that they had one in the color and style that i was looking for. I contacted Chris and spoke with him on the phone a few times and decided to go out and look at it. When we got there Chris already had the car out and ready to be looked at as he knew I was on the way. He was very knowledgeable about the car and in showing it off. When we sat down to begin talking price and working out what payments would be, he was very nice and easy to work with along with almost no pressure on making a sale. I felt very comfortable working with him and the finance department in getting a good rate and the payment in line with what I was looking to pay. In addition, there was one thing with needing a wheel lock replaced with the service department about a month after purchasing the car, and they handled it very quickly and I was very satisfied with the way the service department took care of the situation. In closing, I would recommend them as a dealership to give my business to and will certainly consider shopping there again when in the market for a car. I would also recommend Chris as a salesperson to see and talk to. Very happy with my shopping experience there. More

Ski was very nice and did not pressure us like a typical car salesman. He provided quality information about the vehicle we were looking to purchase. Overall it was a very nice experience and we are excit car salesman. He provided quality information about the vehicle we were looking to purchase. Overall it was a very nice experience and we are excited about our new vehicle. More

Im so glad i went to this dealership! Chris Olsen had everything ready for me! It was a great deal! Well worth driving from Rockford! everything ready for me! It was a great deal! Well worth driving from Rockford! More

Mr. Hopp was very helpful and knowledgable when I visited the Naperville dealership. He is also a very personable salesman. I came in looking for a vehicle for my daughter. I will definitely come back to the Naperville dealership. He is also a very personable salesman. I came in looking for a vehicle for my daughter. I will definitely come back to him when I am ready to make the purchase. More

I received excellent and very courteous service. Mike Hopp was a pleasure to work with.I will be recommending him to any of my friends Hopp was a pleasure to work with.I will be recommending him to any of my friends More

Greg was awesome. He made the whole experience so easy. He did not try to talk me into anything I didn't want or need and went the Extra mile to get me exactly what I wanted for the best price. Greg is the He did not try to talk me into anything I didn't want or need and went the Extra mile to get me exactly what I wanted for the best price. Greg is the best! More