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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,602 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,602 reviews
August 02, 2012
I was very pleased with Chris and how he went above and beyond to find my wife the perfect suv, he helped with making sure the carseats fit before we bought it. Wonderful experience and when I'm ready to b beyond to find my wife the perfect suv, he helped with making sure the carseats fit before we bought it. Wonderful experience and when I'm ready to buy my truck he's the first one I'll call. More
by Snoball918
Employees Worked With
Chris olsen, Chris Olson
August 02, 2012
Chris Olson was a great dealer to work with was very friendly and worked to help me look into something that I could afford. He has a great personalilty. I would come back to this dealership and would friendly and worked to help me look into something that I could afford. He has a great personalilty. I would come back to this dealership and would recommend it to my friends and highly recommend him More
by wmlcal
Employees Worked With
Chris Olson
August 02, 2012
I was very pleased with this dealership. The salesman Mike was very friendly and answered all my questions. I never felt pressure or rushed throughout my experience. I will be recommending this place t Mike was very friendly and answered all my questions. I never felt pressure or rushed throughout my experience. I will be recommending this place to my friends and family. More
by jeeplvr3
Employees Worked With
Mike Groleau
August 02, 2012
I recently stopped intro the jeep dealership to browse new jeeps...I was passed by a couple salesmen when Mike can and asked if I needed help....he was very helpful in finding what I was looking for all i new jeeps...I was passed by a couple salesmen when Mike can and asked if I needed help....he was very helpful in finding what I was looking for all in a wrangler. After a couple trips back and foRoth on prices we finally came to an agreement and I couldn't be happier. Thank you Naperville jeep for such an enjoyable car buying experience. More
by missg421
Employees Worked With
mike groleau
August 02, 2012
Mike Groleau was Awesome and made my first auto purchase and great experience! He knows his stuff and really took time to make sure I got what I wanted!I truly love my Jeep and received an Awesome deal! Ove and great experience! He knows his stuff and really took time to make sure I got what I wanted!I truly love my Jeep and received an Awesome deal! Overall great customer service!!! More
by Donika74
July 30, 2012
Chris Olson has provided an OUTSTANDING level of customer service. When I first met him, he seemed sincere and caring. However, I am always a bit leery of the "sales process". Chris not only lived up to w service. When I first met him, he seemed sincere and caring. However, I am always a bit leery of the "sales process". Chris not only lived up to what he promised as my sales person, he has far exceeded it. I have never owned a Jeep Wrangler and was unfamiliar with the removal of the hard tops..... he has helped me immensely. He has been EXTREMELY patient teaching me and he is truly interested in my knowing how to remove the panels and the top the proper way so that my family can completely enjoy the Jeep. He truly cares!! It is an amazing concept and I so appreciate what he has done for us. I would not hesitate to buy another car from him. Thanx Chris!!! More
by tmhannon
Employees Worked With
Chris Olson, Chris Olson
July 28, 2012
Chris was great. He answered all of my questions even when I was trying to stump him. When it was time to talk numbers I didn't think I had time to purchase that day because I had to be to work in two ho when I was trying to stump him. When it was time to talk numbers I didn't think I had time to purchase that day because I had to be to work in two hours he made it happen and I still had time to drive home and show off my new car! Plus he gave me what I wanted for my trade in! I was very happy with the experience and I'll definitely see Chris Olson next time I need a new car! More
by jlklonowski
Employees Worked With
Chris Olson
July 27, 2012
My experience at this dealership was awful. I had been emailing the internet sales person on a listing. I had picked out a 2012 Patriot that had all the options I was looking for and the sales person gave emailing the internet sales person on a listing. I had picked out a 2012 Patriot that had all the options I was looking for and the sales person gave me a price. This was easy, I thought. When my wife and I went in to purchase the sales person took us to a 2011 Patriot with no options and told us that was the vehicle we were quoted. I showed him the emails and the website listing. He then said it was a mistake and tried to sell us a 2012 for $6k more than agreed. We spoke to the Sales Mgr who basically said it was not his problem. He dare us to show him the listing on their website and low and behold they changed it once we complained to the sales person. Long story short, I will never do business with these hacks. More
by trickard
Employees Worked With
Anthony Rickard, Dave Pickell
July 26, 2012
A man of his word to me.Kept up with all my questions and if he did not know them told me so and went to get the right answers.I would go back to them. if he did not know them told me so and went to get the right answers.I would go back to them. More
by RobRoy
Employees Worked With
Chris Olson
