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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,595 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,595 reviews
July 06, 2010
Ryan was great - In addition to a test drive, he was very informative about the jeep, promoted current incentives and answered all of my questions. He introduced me to Keith Larkin in the service department informative about the jeep, promoted current incentives and answered all of my questions. He introduced me to Keith Larkin in the service department who also was very nice and congratulated me on my purchase. Ryan and his supervisor Tony negotiated fairly with us and gave us the deal we wanted and we are extremely happy with our purchase! The entire buying process was only about 2 hours! More
by adico2
Employees Worked With
Ryan Olsen, Keith Larkin, Tony, B.J. Burke
May 14, 2010
Having purchased many new cars in my years, Naperville Having purchased many new cars in my years, Naperville Jeep-Dodge was the BEST !!!!! Sales people were very friendly. Internet sales were fast and h Having purchased many new cars in my years, Naperville Jeep-Dodge was the BEST !!!!! Sales people were very friendly. Internet sales were fast and hassle free. No high sales pressure. The car was as described in ad and looked better in person. I would give Naperville Jeep-Dodge 10 Stars..... :-)) More
by sheltiekid
Employees Worked With
2
May 10, 2010
Mike was great to work with. Very knowledgeable and got right to the point as I did not want to waste his or my time. I received the value on my trade-in that I wanted and also got the price I wanted on m right to the point as I did not want to waste his or my time. I received the value on my trade-in that I wanted and also got the price I wanted on my new Liberty. Only problem was one I noticed once I brought the vehicle home...there was no full size spare tire as per the sales contract. However, I contacted Mike and he is getting me the tier in a day or two. I have purchased my last 5 vehicles from Naperville Jeep and I would highly recommend this dealership to anyone interested in purchasing a Jeep. More
by ch1bmcm1
Employees Worked With
Mike Sorensen
April 27, 2010
My sales rep, Ryan Olsen was great. He was kind and professional. I had some after market additions made to my vehicle and he communicated well, took great care of my truck, and ensured that I was ple professional. I had some after market additions made to my vehicle and he communicated well, took great care of my truck, and ensured that I was please with the overall result. Compared to other dealerships that I had visited this one made the sales process the least painful. More
by pagekg2001
Employees Worked With
Ryan Olsen
March 19, 2010
Great customer service over the phone and in the showroom. Our price that we wanted to spend was met and then extra warranties were explained and our options were given to us. Mike was a pleasure to showroom. Our price that we wanted to spend was met and then extra warranties were explained and our options were given to us. Mike was a pleasure to work with. We never felt pressured to buy. Financing dept. was quick and to the point. We are still waiting to hear back about some paint chip issues on the new car, but overall we are very satisfied with our service at this dealership. We have used other Dodge dealerships and none compare so far to this one!! Thanks for putting customers first in the crappy economy. More
by challenger2010
Employees Worked With
Mike Sorenson
