Castle Chrysler Dodge Jeep RAM of Naperville

We had the best experience at Castle Chrysler Dodge, Jeep, Ram of Naperville. They know how to treat people and were by far the most courteous dealership that we have every had to deal with. Their servi Jeep, Ram of Naperville. They know how to treat people and were by far the most courteous dealership that we have every had to deal with. Their service department was phenomenal. They care about customer service and are very professional in how they service your vehicle. We could not have been happier and will definitely purchase our next Chrysler product from them just because of the way they treat their customers. A+++ rating from us. More

Castle team is amazing! They were prompt and professional. I loved that they kept me informed during the process and even went extra mile with a great car wash. I will be go They were prompt and professional. I loved that they kept me informed during the process and even went extra mile with a great car wash. I will be going back to them for all my jeep needs More

They sold car and didn't call me! They claimed they sold it 10min before I got there lol waste of my time! will never buy from that dealership ever. Car still showed online after day They claimed they sold it 10min before I got there lol waste of my time! will never buy from that dealership ever. Car still showed online after days. Took my business somewhere else and found something better. More

Great service and really appreciate the help. Would definitely return for service work again. Than you Castle! Would definitely return for service work again. Than you Castle! More

Joe was super responsive and took great care of me as usual. Joe is always able to get me in for service when it works best for me and always explains everything well. Joe is a guy that I can always tru usual. Joe is always able to get me in for service when it works best for me and always explains everything well. Joe is a guy that I can always trust! More

Always great service and Edward Radziewicz was a great person to work with. I would gladly work with this dealership again. person to work with. I would gladly work with this dealership again. More

Stopped by for service and waited for the car to be done. Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the "incoming" sheet is the showroom, and the cars visible in the lot. There weren't any cars I was looking for in the showroom, it was being remodeled. In all the time I was at the showroom (about an hour) I saw 4 salespeople look at their phones, and saw two of them briefly talk. None of the 4 asked if there was something they could help with, or if I was interested in looking at a car. Most never left their desk or their phone. I can look their inventory up (and did) on my phone, but would have liked to be able to ask a question, or to see any genuine interest from a salesperson. There was what looked like a sales or general manager in the corner office. He was using his pc, and appeared to be looking at sales and inventory reports. He never looked up or left his desk. Castle CDJR can save a lot of money of they just let their customers do thier homework on their own phones or the web, the salesforce does not really care. More

Came in for check engine light. Diagnosis the issue and also found a leaking radiator during inspection. All was covered under extended warranty. Thank you for great service. Diagnosis the issue and also found a leaking radiator during inspection. All was covered under extended warranty. Thank you for great service. More

Had brought my 2007 Dodge Nitro in for service. Met with Joe Bennish (Service Advisor) great experience. Had Jerry the mechanic do the repairs on my vehicle. Told me wat was wrong. Gave me the appr Met with Joe Bennish (Service Advisor) great experience. Had Jerry the mechanic do the repairs on my vehicle. Told me wat was wrong. Gave me the approximate cost. The time line which(He had me take the care home and bring back after parts were ordered) was two days. I waited for repairs to be done at the dealership. The cost and expectation was warranted so the service was a great experience. Thank you great job. More

I had a wonderful experience. My salesman was Jerry G. Jerry has a wonderful personality & made me feel very comfortable. He was honest, funny, & professional. He knows his craft. My salesman was Jerry G. Jerry has a wonderful personality & made me feel very comfortable. He was honest, funny, & professional. He knows his craft. I came their for a Dodge Charger & that’s what I left with. And I love my new car. Thanks Jerry G. More