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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,593 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,593 reviews
November 16, 2021
Went in for an oil change. Was told it will take 45 mins. An hour and 50 mins later I left. Zero communication for the longer wait time. No one cares, there's a reason why I went to another dealer to buy a n An hour and 50 mins later I left. Zero communication for the longer wait time. No one cares, there's a reason why I went to another dealer to buy a new Ram back in Sept. Being from Naperville, didn't feel like driving to Tyson Motors. Next time I will. More
by fus319
Employees Worked With
The kid at express lube.
November 13, 2021
This dealership is always very helpful, friendly, and willing to take care of their customers in the best possible way. They explain every thing that needs to be done and what has been done to your car willing to take care of their customers in the best possible way. They explain every thing that needs to be done and what has been done to your car to keep it in the best condition. I have been having my cars serviced here for 20 years and have never had a bad experience. More
by Forsythe7901
Employees Worked With
Michael murry
November 08, 2021
I needed the oil change, I was asked if I wanted my tires rotated, I do I need it, they said yes, I said ok. Everyone was pretty polite. I got what I needed and more. Thank you. rotated, I do I need it, they said yes, I said ok. Everyone was pretty polite. I got what I needed and more. Thank you. More
by rehtse.diaz
October 24, 2021
Friendly and efficient. Appreciated being able to complete the test drive, and purchasing process in a few hours. complete the test drive, and purchasing process in a few hours. More
by 1st time buyer
October 21, 2021
Rip off Artists!!!! They are very dishonest and try to get you to spend money unnecessarily as their business is slow. DO NOT BRING YOIR CAR TO this DEALERSHIP!!! get you to spend money unnecessarily as their business is slow. DO NOT BRING YOIR CAR TO this DEALERSHIP!!! More
by Traceyboyd1
Employees Worked With
Mark and Roland in Service
October 20, 2021
Joe was awesome!!! He explained everything which was wrong with my Dodge and explained what was the best options for me while saving money. I highly recommend him for anyone. Not only was he easy to tal wrong with my Dodge and explained what was the best options for me while saving money. I highly recommend him for anyone. Not only was he easy to talk to but went through everything where I could understand it and why certain things needed to be done in order to save me money down the road. Secondly He would inform me every two days what stage my Dodge Ram was in as far as fixing the engine and when it would be ready. It is always a blessing to know that somewhere cares as much about your vehicle as you do. More
by jlsingleton18
Employees Worked With
Joe from Service
