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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

January 08, 2021

Went in to window shop and walked out with a new car. Ski approached us right away and was extremely friendly and knowledgeable without trying to push us to buy anything. He took his time and showed us all o More

by yeyo1517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

January 03, 2021

Between Tim Macy (service manager) and Scott (service technician) my elderly 2003 Jeep Grand Cherokee) is in the best of hands!!! The best service to be had More

by debartow1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Macay and Scott
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Providing a positive experience is our top priority. We appreciate your kind review!

December 27, 2020

James "Ski" Szatkowski was very professional, knowledgeable, and courteous during the sale. He shows genuine interest in his clients. We appreciated working with an experienced salesperson and wo More

by cldesignbuild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

December 22, 2020

"Ski" was the reason we returned to Naperville Chrysler - totally professional and service oriented, always makes us feel comfortable and under no pressure at all! More

by cslrocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Feb 17, 2021 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! We look forward to assisting you in the future.

December 10, 2020

Would NOT recommend.. The salesman had little to no knowledge on the vehicles and the sales manager was disrespectful and condescending. Not to mention the car is I was viewing had serious mechanical & More

by Whitesox2020
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick S. & Joe M.
Dec 14, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We understand you had a less than perfect experience. We strive to provide excellent service to our customers. If there's anything we can do at this point, feel free to give us a call: (630) 505-8282 - Sam Jawad.

December 08, 2020

Ski is very good at what he does. I didn't feel pressured, but instead informed and he was genuinely trying to get us a great car at a fair price. Thank you!! More

by kellyb8350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Dec 14, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

December 03, 2020

The Shop is clean. They have Reasonable rates and are nearby. I’ve been going to them for years and have always been treated well. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland and Paul
Dec 14, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR! Your business means a lot to us.

November 10, 2020

Ski was a great salesperson and helped the entire sale until Finance in the best way. I feel he will take care of all of his customers. More

by Monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Nov 13, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member, Ski, who was able to help make your experience so great!

October 31, 2020

I appreciated the service It was timely and efficient. I needed an oil change and informed Sebastian about a paint issue. The matter was addressed and I recommend Naperville Jeep for any and all of your Mop More

by Mr G
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sebastian
Nov 13, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

October 24, 2020

Service was great and the process was timely. Jim went through the car thoroughly and made the process smooth and simple. Price was right and value was good. More

by borski03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Nov 13, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Naperville CJDR with only the best there is to offer.

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