Castle Chrysler Dodge Jeep RAM of Naperville

Bought a new 2020 Cherokee from Ski. Ski was SUPER helpful in breaking down all the pricing and packages for me! He was also very patient in working with me and my budget since it was my first time bu helpful in breaking down all the pricing and packages for me! He was also very patient in working with me and my budget since it was my first time buying a new car. The dealership as a whole was very accommodating and respectful! I highly recommend Naperville CJDR and definitely ask for 'Ski' when you come into Naperville CJDR. More

Fanastic Experience!!! we bought a 2020 Jeep Compass. Jim was excellent and explained everything we needed to know about that car. we will be back for sure!! Thanks "Ski" we bought a 2020 Jeep Compass. Jim was excellent and explained everything we needed to know about that car. we will be back for sure!! Thanks "Ski" More

The best experience I’ve had at a dealership! We worked with Jude and he was just amazing. He understood our needs, tried really hard to give us what we were looking for, fulfilled all of our requirements with Jude and he was just amazing. He understood our needs, tried really hard to give us what we were looking for, fulfilled all of our requirements and exceeded our expectations. Other than Jude, every person we met that worked there was super nice & respectful. The environment was welcoming and clean. And everyone was wearing a mask!! Something we didn’t see at another dealership we visited. So happy with our experience and hope to be back soon to have another family member get a car! More

Fantastic Experience Bought a used Grand Cherokee from Chris Olson at Naperville CJDR and the experience could not have been better. Chris answered every question and made Bought a used Grand Cherokee from Chris Olson at Naperville CJDR and the experience could not have been better. Chris answered every question and made things extremely easy for us. Worked with our budget, went the extra mile, met us at the door, took pride in his job, and treated us like he wanted to be the person who sells us all of our cars in the future. I can't recommend him enough. Please ask for Chris if you're shopping at Naperville CJDR. More

What a terrible experience I had here at Naperville CJDR . I brought my 2020 Wrangler in for service due to the A/C unit not working as intended. Jessica the service advisor gave me my car back saying it was . I brought my 2020 Wrangler in for service due to the A/C unit not working as intended. Jessica the service advisor gave me my car back saying it was fixed and blowing "a cold 43 degrees". I don't know where they came up with that number as the A/C was definitely not fixed at all and still blowing warm air. I called back and asked for a manager hoping that the manager would be able to fix the issue. However the service manager Tim McKay turned out to be even worse than Jessica. He told me to bring the Wrangler back in where it ended up staying in service for over 5 days. 5 days and multiple excuses later, the A/C once again was still not fixed. Tim Mckay told me they had no idea what was wrong with the A/C and started complaining about the cost of parts. "I could get a new compressor, but if it's not the compressor, we just wasted money ordering it." As a customer, I don't care what it costs you to fix my defective car that I am leasing from you. It's also not acceptable to tell me how "back in the day, we didn't have A/C and drove without it fine". It's 2020 and all cars should have working A/C units especially as the earth is getting hotter and hotter. I ended up taking my Wrangler back with the issue still present and drove it out to Arizona where another dealership WAS able to figure out what is wrong and is currently in the process of fixing it correctly as Tim McKay should have done. More

I just want to say Naperville Chrysler jeep dodge is one of the best dealership ever! I went in there to buy a jeep grand Cherokee and had a very awesome sales person help me chris Olson. Chris new what he of the best dealership ever! I went in there to buy a jeep grand Cherokee and had a very awesome sales person help me chris Olson. Chris new what he was talking about and he was also very friendly to. Chris made me feel very comfortable buying this jeep. I would recommend this dealership to anybody!!! More

Very Good Used Car Experience Nicholas and Team (John and Dan) were very knowledgeable and helpful in working to locate and provide the exact used car that I sought while educating Nicholas and Team (John and Dan) were very knowledgeable and helpful in working to locate and provide the exact used car that I sought while educating me regarding my options. This was a pleasant experience at a fair price. Thank you, John M. More

Great customer service Ski was great to work with! He was nice, patient and knowledgeable of the current inventory at the dealership. He never pressured me on timing to purc Ski was great to work with! He was nice, patient and knowledgeable of the current inventory at the dealership. He never pressured me on timing to purchase a vehicle and he helped me find the best deal for the vehicle I was looking for. He also never hesitated to take my call if I needed to ask a follow up question. Would highly recommend working with Ski again for any car purchase! More

Ski was great to work with. Was patient with me and did everything he needed to make me happy. I would recommend anyone to go to Ski. everything he needed to make me happy. I would recommend anyone to go to Ski. More

Ski was a true professional and very easy to work with. I felt he was honest and transparent (not a given in this industry) and he went above and beyond to make the deal happen. I would certainly refer him t felt he was honest and transparent (not a given in this industry) and he went above and beyond to make the deal happen. I would certainly refer him to others who are looking for a trust-worthy sales professional and I will return to him as well. More