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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,592 reviews
June 18, 2020
Excellent knowledge of the cars and various options. Extremely straight forward. high focus on service and making the process easy. It was a pleasure working with Ski Extremely straight forward. high focus on service and making the process easy. It was a pleasure working with Ski More
by Kendalvroman
Employees Worked With
Jim "Ski" Szatkowski
June 18, 2020
Willys Wrangler Ski was amazing! He was kind, courteous, respectful and took his time to work with my husband and I on a deal. He was so easy to talk to and I didn't Ski was amazing! He was kind, courteous, respectful and took his time to work with my husband and I on a deal. He was so easy to talk to and I didn't feel pressured AT ALL. He displayed great knowledge of the Jeep Wrangler and took his time to show us all of its features. I am so incredibly happy that Ski helped me purchase my dream car! More
by kellymccauleylcpc
Employees Worked With
Jim "Ski" Szatkowski
June 12, 2020
Service visit was efficient and quick. Roland does an excellent job taking care of long time customers like myself. Did not have any negative issues at all excellent job taking care of long time customers like myself. Did not have any negative issues at all More
by tpie
Employees Worked With
Roland Burke
June 08, 2020
Ski was a pleasure to work with. My very first time at this dealership and I had a wonderful experience! He helped me buy my very first car, and I would 100% recommend him to friends and family. this dealership and I had a wonderful experience! He helped me buy my very first car, and I would 100% recommend him to friends and family. More
by natshepp24
Employees Worked With
Jim "Ski" Szatkowski
June 08, 2020
Ski was so helpful from beginning to end. He made everything easy and not stressful and was very to the point and thorough. It was my first time purchasing a car on my own and trading in my previous everything easy and not stressful and was very to the point and thorough. It was my first time purchasing a car on my own and trading in my previous car. The staff was exceptional in all aspects. We will definitely be back! More
by Chiara
Employees Worked With
Jim "Ski" Szatkowski
May 30, 2020
Wonderful experience. Made a stressful process very easy! Would definitely recommend Ski to others. Everything from start to finish was made very easy and pleasant Would definitely recommend Ski to others. Everything from start to finish was made very easy and pleasant More
by Michelle
Employees Worked With
Jim "Ski" Szatkowski
May 22, 2020
I have been coming to this dealership for service and oil change for a while now. They’ve always been fast, efficient, and helpful. Recently, when something didn’t go as well as usual, Tim was quick to respo change for a while now. They’ve always been fast, efficient, and helpful. Recently, when something didn’t go as well as usual, Tim was quick to respond and cheerfully remedied the issue. I will continue to use this dealership. More
by Pace
Employees Worked With
Tim McKay
May 20, 2020
purchased new Grand Cherokee Jim Ski Szatokowski was a real pleasure to work with. He was very knowledgeable, friendly and trustworthy. Took his time to explain everything. Wou Jim Ski Szatokowski was a real pleasure to work with. He was very knowledgeable, friendly and trustworthy. Took his time to explain everything. Would surely return to this dealership. More
by Julie
Employees Worked With
Jim "Ski" Szatkowski
May 17, 2020
transparent process makes for an enjoyable car buying experi Was able to set an appointment and Ski had all 3 vehicles up front for me and my daughter to thoroughly go over and then test drive. The process after Was able to set an appointment and Ski had all 3 vehicles up front for me and my daughter to thoroughly go over and then test drive. The process after that was fairly simple and straightforward which I liked More
by davewallensack
Employees Worked With
Jim "Ski" Szatkowski
