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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

May 15, 2020

Great service!!! In & Out!!! Drove up for a quick oil change, left the vehicle with them and I was called within an hour stating vehicle was ready! More

by Tommyg70
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson, Tom McDonald, Dave Pickell, Reid Levin, Jim "Ski" Szatkowski
May 21, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Your business means a lot to us! Thank you for your kind words.

May 12, 2020

Great Experience. Very Friendly Staff. Very Helpful. Dealership was able to get us in same day, since we had to make an appointment. Did not wait to speak to a salesman More

by kristen.kulpa33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
May 14, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for the detailed feedback and for sharing your wonderful experience with us! We appreciate it.

May 01, 2020

My car was recalled to replace the catalytic converter. I live in Bolingbrook - eight miles from dealer. I called first to see if I could get a ride home. They refused — 5 mile rule. My wife followed me More

by paul
Recommend Dealer
Yes
Employees Worked With
Mark, Jim "Ski" Szatkowski
May 07, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Hi Paul, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

April 30, 2020

Great purchasing experience. Naperville Chrysler does a great job to make your purchasing experience a good one. Staff is friendly and well-prepared to handle customers in More

by del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
May 07, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We are thrilled that you enjoyed your experience at Naperville CJDR. Thanks for taking the time to share your experience with us.

April 28, 2020

Great service — no waiting to speak with associate. She spoke with service person about tire issue, and problem was relayed to me. The next day the problem was solved. More

by Ems
Recommend Dealer
Yes
Employees Worked With
Janet
Apr 30, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for the detailed review. We appreciate your patience and we are glad that you are pleased with your experience, overall!

April 01, 2020

Complete Satisfaction Worked with Chris and he had me in an out of there as quick as possible. Was completely satisfied with the transaction and will definitely be going ba More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olson
Apr 23, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind words! Thank you for mentioning our staff member who was able to help make your experience so great!

March 20, 2020

Great Guy to start the process with, yet again This gentleman was perfect for the whole experience. I will be back for sure when my Jeep needs are wanting a new vehicle. He was great! More

by Bhudda32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
Mar 25, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for choosing Naperville CJDR!

March 16, 2020

I had a coolant leak that the team fixed under warranty. They were great about keeping me updated and were very professional! Thanks for great service! More

by Happy Dodge driver
Recommend Dealer
Yes
Employees Worked With
Joe, the service advisor
Mar 18, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Your business means a lot to us! Thank you for your kind words.

March 14, 2020

I’ve always been satisfied with the service department and the outcome of their work. The reps are informative, knowledgeable and pleasant to interact with More

by dennis
Recommend Dealer
Yes
Employees Worked With
Roland Service Dept,
Mar 18, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Thank you for the kind review! We really appreciate it.

March 10, 2020

Excellent and smooth experience! Thank you to Chris for an excellent experience in leasing my new Jeep Grand Cherokee! Trading in my previous vehicle was a smooth process and Chris wa More

by kschill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olson
Mar 11, 2020 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

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