Castle Chrysler Dodge Jeep RAM of Naperville

Great experience, no games Ski is genuine, knowledgable and answered all of my questions. The e-price quoted was the price, no games or gimmicks. I went to Naperville Jeep after Ski is genuine, knowledgable and answered all of my questions. The e-price quoted was the price, no games or gimmicks. I went to Naperville Jeep after a less than positive experience with another local Jeep dealer in Downers Grove who quoted a fake low price online to get me into their dealership and then told me the actual price was thousands higher. When I called them on it and told them I would never buy a car from people who do business that way, their sales manager claimed 'that's how everyone does it'. I can't speak for everyone, but Naperville Jeep didn't do it that way. I appreciate their integrity. More

Had a great car buying experience Walked in to Naperville Jeep looking to just get an idea of how much new Jeeps are going for. We planned on buying a Jeep at Car Max but we were gree Walked in to Naperville Jeep looking to just get an idea of how much new Jeeps are going for. We planned on buying a Jeep at Car Max but we were greeted by Tony who was very knowledgeable and personable. We’ve bought several new cars in the past and Tony by far was one of our best salespeople. He made our buying experience so much more enjoyable then we expected. He wasn’t pushy but instead just used his knowledge and passion of Jeep to sell us a car which definitely resulted in a more informed purchase. I would recommend Tony to friends and family and would buy another car from him in the future. He also followed up the next day to see how things were going. More

Best Car Buying Experience Jim "Ski" Szatkowski was my salesperson and I can not say enough great things about him. He answered all my questions. Explained everything I needed Jim "Ski" Szatkowski was my salesperson and I can not say enough great things about him. He answered all my questions. Explained everything I needed to know about my new vehicle. Anyone I know looking for a car, I will and already have recommended going to see Ski. More

Amazing Everyone was extremely informative and helpful. Went above and beyond to make sure that we got what we wanted. Listened to our needs and did everythin Everyone was extremely informative and helpful. Went above and beyond to make sure that we got what we wanted. Listened to our needs and did everything they could to qualify us what we were looking for. More

Great deal, great help Go see Ski. He was very knowledgeable and helpful on getting me the new jeep I wanted. Made me a great deal. Go see Ski when you get there. Go see Ski. He was very knowledgeable and helpful on getting me the new jeep I wanted. Made me a great deal. Go see Ski when you get there. More

Awesome experience We had Jim "Ski" Szatkowski as our salesperson. He went beyond the call of duty!!! He was patient with my need to look at many vehicles. It was not We had Jim "Ski" Szatkowski as our salesperson. He went beyond the call of duty!!! He was patient with my need to look at many vehicles. It was not just a great experience ... it was fun. Highly recommend dealership and "Ski". More

Oversell to the point of almost being harrassing If you've ever had the displeasure of having to file bankruptcy, once filed you get all sorts of dealerships that Sorry to hear about your bankruptcy, If you've ever had the displeasure of having to file bankruptcy, once filed you get all sorts of dealerships that Sorry to hear about your bankruptcy, but we have Pre-approved you for a loan. The logic, well you don't have all those credit card & medical bills, so you must have available cash. A third of the letters i got came from dealerships that are 50+ miles away, another 1/3 don't even list dealers in their letters and the last 3rd, all from Naperville Chrysler Jeep Dodge RAM. Of the 25 Auto dealers that are within a 7 mile radius of where i live, This dealership was the only one that participated in doing this and it wasn't 1 letter, but 5 so far in just over a month. People may say this doesn't sound bad, why has it upset me so? Honestly, Bankruptcy SUCKS and it ain't cheap; Filing doesn't wipe out all your bills. If Dealerships on a whole knew what this was like, they wouldn't load your mailbox with offers. But wait, 24 out of 25 dealers were nice to not do this. And what makes me even more mad at this dealership for doing this, is that a drive a Jeep. In fact, they have had it in there shop so before this junk mail from them, i would have given them 4 stars. Maybe it's a Chrysler thing, but i do have single letters from a Chevy, Toyota & Kia dealer too. Or maybe it's their Special Finance director, JOHN MAC, trying to just get more money in there door. More

Total waste of time Drove out there with the hope they can help me get a jeep Cherokee. After receiving multiple letters stating they help people get cars during bankrupt Drove out there with the hope they can help me get a jeep Cherokee. After receiving multiple letters stating they help people get cars during bankruptcy. A little about myself filed chapter 7 on 9/21/18 .. after speaking with John Mac thru email. And his assistant Jessica they assure me they have banks that can get me a truck.. I went there with my partner he also was in the market typ get a truck. We where helped by Rob Goldman. He took us on a test drive gave us the impression we only have 2 choices (white or grey) 2018 jeep Cherokee. After finally agreeing to the trucks.. he leaves us for some time.. comes back out ( sorry nothing we can do with those maybe a jeep compass) again we wait more hours and comes out again tells us both ( mind you we are 2 different customers getting 2 cars) sorry nothing I can do maybe Chevy trax for one of you.. .at this time we were so upset . Real good bait n switch.. my gut told me to wait til a few months after my 341 meeting.. so I knew my chances were slim.. But my partner had a trade in .. ok small credit and you guys couldn't get him nothing but the same chevy Trax.. luckily down the street at Chevy dealership.. they got him a 2018 chevy Malibu.. As 4 me never again.. I'll just wait a few months more and go to chevy at least they didn't wait our time with dreams and hope.. I appreciate honesty.. thanx Emily .at Naperville Chevy More

Friendly, no pressure service Ski is an excellent salesman to deal with. He answered all of our questions and worked with us toward the purchase of a new car. I walked out a ver Ski is an excellent salesman to deal with. He answered all of our questions and worked with us toward the purchase of a new car. I walked out a very happy customer, not only with the negotiations but with price. More

Best Car Buying Experience From walking in to walking out their service was great! I drove away in my new car feeling completely satisfied with experience and pleased with my vi From walking in to walking out their service was great! I drove away in my new car feeling completely satisfied with experience and pleased with my visit. More