Castle Chrysler Dodge Jeep RAM of Naperville

Greate Experience It's been years since I purchased a new car. Ski did a good job explaining the features of the car. I never felt pressured to make a hast decision. I It's been years since I purchased a new car. Ski did a good job explaining the features of the car. I never felt pressured to make a hast decision. It was a pleasure working with him. More

Hooray 4 my jeep Nice and easy no pressure sales. Had what I wanted in stock and great pricing. Everyone was nice and easy to work with. Thanks again! Nice and easy no pressure sales. Had what I wanted in stock and great pricing. Everyone was nice and easy to work with. Thanks again! More

Great car buying experience Ski was very knowledgeable and pleasant to work. Wife and I never felt pressured or rushed to make a decision on the Jeep we were looking at. Needles Ski was very knowledgeable and pleasant to work. Wife and I never felt pressured or rushed to make a decision on the Jeep we were looking at. Needless to say, we purchased the Jeep - it was most stress-free car-buying experience we ever went through. I will highly recommend my friends and family to see Ski at Naperville Chrysler Jeep Dodge RAM. I look forward to working with Ski again for my next car purchase. More

Don't waste your time like I did, find a decent dealership Located a used vehicle I was interested in on cars.com advertised for sale at $10,977 (this was the low end of KBB / NADA value range for this vehicle Located a used vehicle I was interested in on cars.com advertised for sale at $10,977 (this was the low end of KBB / NADA value range for this vehicle) and contacted Naperville CJDR. Received a prompt follow-up call and was advised that the vehicle was priced at $12,977 (this was the high end of KBB / NADA value range for this vehicle), I informed the dealership employee that the vehicle was listed on cars.com for $10,977 and she looked up the ad, confirmed that the car was indeed advertised for $10,977 and informed me that the dealership "would have to honor that price since it was advertised and that she would have someone call me back to work out the details". I sensed that this wasn't going to happen, so I printed out the cars.com ad to document the discrepancy and called the dealership back. I was told that there was a mistake when the ad was posted which had already been corrected and that the vehicle was now for sale for $12,977. I attempted to compromise and offered to meet in the middle and pay $12,000 but the offer was declined. I asked to speak to the GM or Used Car Manager and received a call from Ed Burke who informed me that the car was originally advertised for $10,977 by mistake and that this is "what they had into the vehicle", I told him I understood that and thought that a reasonable compromise was to meet in the middle at $12,000 but was informed by Ed that "this would be a bad business practice for the dealership because this was a recently acquired vehicle and there is plenty of interest in the vehicle at $12,977". I told Ed that I thought it was also a bad business practice to advertise a vehicle for sale at a specific price and then refuse to sell it at that price and that it seemed like a reasonable compromise to accept $1,000 more than it was originally listed for (earning the dealership a $1,000 profit) and was informed that "there is no way we are going to sell you this vehicle for $12,000, it is only for sale at the current advertised price of $12,977". In hindsight, this probably saved me from doing business with a dealership that's much more focused on profit than treating customers fair and ethically. More

Excellent!!! This is the second car we bought from Chris at naperville jeep. He is definitely a A++++ sales person. Always very pleasant to work with and has a lo This is the second car we bought from Chris at naperville jeep. He is definitely a A++++ sales person. Always very pleasant to work with and has a lot of knowledge and patience. Good experience from beginning to end! More

Excellent Buying Experience Ski helped me buy my first new car. Saw a car online so I headed in to the dealership. He was very informative, friendly, and not pushy. I fully recom Ski helped me buy my first new car. Saw a car online so I headed in to the dealership. He was very informative, friendly, and not pushy. I fully recommend this dealership. Ask for Ski. More

I love my car!! This is my first jeep and I just love it. I was able to get everything on my wish list. Ski was very pleasant and most of all not pushy! Very laid This is my first jeep and I just love it. I was able to get everything on my wish list. Ski was very pleasant and most of all not pushy! Very laid back and explained all options to me in detail. I enjoyed the experience!! Thank you SKI!,,, More

Service visit Great visit to their service dept. Nothing less but friendly, knowledgeable, and fast service. Keith was great on explaing what my jeep needed, due f Great visit to their service dept. Nothing less but friendly, knowledgeable, and fast service. Keith was great on explaing what my jeep needed, due for, and what needs to be corrected per my issue. Keith's a great go to guy. Thanks again. More

Found the right car Saw the car online, sent an email, Chris replied inmediatly, and followed up with the process. David was very professional and helpful. A good team. Saw the car online, sent an email, Chris replied inmediatly, and followed up with the process. David was very professional and helpful. A good team. I will recommend this dealer to friends and family. More

Great Experience I went in on a Saturday looking for my first vehicle. I worked with Chris Olsen who was extremely helpful with the whole purchase. He took the time to I went in on a Saturday looking for my first vehicle. I worked with Chris Olsen who was extremely helpful with the whole purchase. He took the time to really find what I was looking for in a car and made sure to go above and beyond while showing me everything the Jeep had to offer. I could not be more thankful for him and all his knowledge! More