Castle Chrysler Dodge Jeep RAM of Naperville

Bad experience with certified vehicle Purchased a certified vehicle a month ago with the help of Robert. After a few days of driving the vehicle I noticed overheating, low brake pads, spea Purchased a certified vehicle a month ago with the help of Robert. After a few days of driving the vehicle I noticed overheating, low brake pads, speakers going in and out and also prowertrains not shifting properly. The worst experience ever. When buying a certified vehicle you trust in the dealership that you are receiving a great vehicle that has been inspected and serviced to the best of there ability. My vehicle is currently being serviced. Wouldn't purchase from there in the near future. More

Great Overall Transaction I had agreed to purchase a used 2015 Chrysler 200 from another dealership the night before. However, I had not received the payment from my insurance I had agreed to purchase a used 2015 Chrysler 200 from another dealership the night before. However, I had not received the payment from my insurance company. After leaving the previous dealer, I instantly had buyer's remorse as a result of the customer service or lack thereof. That being said, I decided to go online that evening in search of another vehicle. Through the search engine of a car site I found another car with similar miles, and I sent an online inquiry. The next morning I received a call from Chris Olson, who I setup an appointment with the same day. Unfortunately, I had a delay in my arrival, however, I called and advised the dealership I would be there an hour later. Chris had another customer by the time I had arrive, yet he asked Jim "Ski" to help me out upon my arrival. When my daughter and I arrived, the car was out front waiting, and Ski was just inside and greeted us as we entered. Without going into the details, the entire transaction was great from start to finish and beyond. I believe we were in and out within an hour! We signed over the check from my insurance provider, and I put the balance on my debit card. Additionally, my daughter wanted to get a remote starter put onto the car, and Ski not only recommended Z Tech to do the work, but also a sales consultant. In my opinion, Jim went above and beyond the call of duty to ensure a customer was completely satisfied... We'll certainly refer friends and others to him and Naper CJDR. Joe More

The manager in service Tim McKay was amazing! I had a concern with my Jeep Patriot, I spoke to the manager in service regarding my issues. Tim was very attentive, and took the time to truly listen I had a concern with my Jeep Patriot, I spoke to the manager in service regarding my issues. Tim was very attentive, and took the time to truly listen to me. It's because of employees like him, that I take the time to write a nice review. Tim thank you for standing by your word, for being professional and courteous. My husband and I truly appreciate that from a dealership. More

Fabulous experience--highly recommend working with Jim 'Ski' Jim "Ski" was so helpful and guided us towards the best car for our needs. Everything was effortless, helpful and easy and I will definitely be back Jim "Ski" was so helpful and guided us towards the best car for our needs. Everything was effortless, helpful and easy and I will definitely be back for our next Jeep. Jim "Ski" is a pleasure to deal with and truly cares about his clients and their needs and everyone else we met/worked with was friendly, straightforward as well. Highly recommend working with 'Ski' and this dealership!!! More

bought a jeep Ski was very helpful in helping us make the correct decision when buying this new vehicle. We will definitely be back to this dealership in the futur Ski was very helpful in helping us make the correct decision when buying this new vehicle. We will definitely be back to this dealership in the future. Thanks! More

2017 Charger RT Most painless car buying experience I've ever had. Chris Olson was tremendous and super responsive to all my questions. I've used them for my last two Most painless car buying experience I've ever had. Chris Olson was tremendous and super responsive to all my questions. I've used them for my last two car purchases. More

Naperville/Jeep & Awesome Chris Olson! Having bought dozens of cars through the decades, my husband and I both felt this EXPERIENCE @ Naperville Jeep was perfect. No pressure, pleasant atmo Having bought dozens of cars through the decades, my husband and I both felt this EXPERIENCE @ Naperville Jeep was perfect. No pressure, pleasant atmosphere, honesty was the paramount driving force. I explained what I needed, they advised what they had. We went for a drive on that Happy TRACK, and came back to Chris' desk. I told Chris what I thought was fair and what I wanted for my trade.. He came back with a figure, we signed the papers and he handed me my keys.. He went above and beyond hooking up my phone to the BluTooth device, helped me set my channels, went thru "roof removal 101", ..The entire team was phenomenal!!! WE WILL BE BACK FOR OUR NEXT VEHICLE! DO NOT GO ANYWHERE ELSE! PLEEEEEESE ASK FOR CHRIS! More

Easy and quickly through the process Purchased a fantastic used Jeep from Ski who, even after the quoted price had gone up during our process, stayed true to the number we had agreed on. Purchased a fantastic used Jeep from Ski who, even after the quoted price had gone up during our process, stayed true to the number we had agreed on. More

Friendly Sales - Great to Deal with. Purchased a new vehicle, everything was fast and smooth with experienced people to deal with. It was a pleasure to work with our salesman, Jim "Ski" Purchased a new vehicle, everything was fast and smooth with experienced people to deal with. It was a pleasure to work with our salesman, Jim "Ski" Szatkowski. Very knowledgeable about the vehicles he is selling. Thank You Ski for a great deal. More

Fast, Easy and Friendly Ski was very helpful and patient We had our 4 year old with us while trying to choose and purchased a new vehicle. Ski was very easy going and not pu Ski was very helpful and patient We had our 4 year old with us while trying to choose and purchased a new vehicle. Ski was very easy going and not pushy which made us want to buy from him. More