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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

April 28, 2017

great their customer service is great. very friendly, helpful, definitely will recommend to others. didn't feel like i was pressure to buy the car, great sa More

by miguel.angel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
April 28, 2017

Great Experience I'll start out by saying Schaumburg Jeep is terrible. (They did not honor a deal their internet sales person made with me!!!!) Just purchased a Cher More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson
April 27, 2017

Honesty and Hassle Free My visit there was very nice was very nice , Mr. Ski was awesome very informative educated me on my Jeep alone with the owner guide. ,He was a perf More

by C Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Szatkowski and Tom McDonald, Tom McDonald, Jim "Ski" Szatkowski
April 25, 2017

As pleasant experience Our sales rep was very knowledgable, thorough, and courteous. The process from start to finish was fast, painless, and transparent. We are very happ More

by daw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olson
April 25, 2017

Excellent They read me and husband right away, no sales pitch, no push, they listen and answer to what we wanted and they executed the sale well. More

by Pandas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olson
April 19, 2017

Hassle free, low stress, they made it easy to buy from them This dealership and sales representative made the process of buying a new car very comfortable. Ski made me feel confident in my purchase decision and More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
April 14, 2017

Watch out!!!! They overcharged for work that did not need to be done and did not even did the original problem. Thousands later, I have a vehicle that's not working More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom muree, Tim sales manager, Keith Larkin
May 05, 2017 -

Castle Chrysler Dodge Jeep RAM of Naperville responded

Mike and Tim Mckay have been working this out. Tim has resolved the problem and Mike has called into the dealership and said, "His vehicle has never run as well as it does now!" Thank you, Naperville CJDR

April 08, 2017

Knowledgeable sales team Jim (ski) knows his Jeep models, and the differences of features between models, really helped in the d vision making. Product knowledge in sales is h More

by Kayakman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Walker 5 stars as well, Jim "Ski" Szatkowski
April 07, 2017

Helpful , well informed about the car and options. I wanted to look at a Pacifica , Ski showed me the Pacifica on the floor and thoroughly explained all the features. I did purchase the Pacifica from More

by Redvelvet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
April 03, 2017

Not a typical dealer "Ski" is amazing to work with. He isn't pushy at all. We called him so so many times before buying with questions about the Pacifica. It's no wonder w More

by bean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
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