Castle Chrysler Dodge Jeep RAM of Naperville

They made me feel like family We were provided with excellent customer service. Bob made us feel like family from the start! Have had great experiences with this dealership since d We were provided with excellent customer service. Bob made us feel like family from the start! Have had great experiences with this dealership since day 1. More

Jeep Limited Bob Williams did a great job answering my questions and was proactive in finding me a vehicule that suits my needs. I would definitely recommend Bob Bob Williams did a great job answering my questions and was proactive in finding me a vehicule that suits my needs. I would definitely recommend Bob to family and friends looking for a car or truck. More

Perfect Service Jim Szatkowski was very helpful and very professional. He was knowledgeable about my new Jeep Grand Cherokee and made the process as easy as possible Jim Szatkowski was very helpful and very professional. He was knowledgeable about my new Jeep Grand Cherokee and made the process as easy as possible as I was a first time car buyer. I will recommend Naperville CJDR and especially Jim to all of my friends and family. More

They cared for the customer Bob Williams was one of the most knowledgeable, caring , and made sure the customer was getting what they wanted. I have not had a salesperson like t Bob Williams was one of the most knowledgeable, caring , and made sure the customer was getting what they wanted. I have not had a salesperson like that in a long time , someone who cared what you wanted and not what the dealer wanted to push that month. More

Smooth process I really liked that I didn't feel pressured when I visited. On my first visit I told Bob Williams that I just wanted to take a quick look at the Pacif I really liked that I didn't feel pressured when I visited. On my first visit I told Bob Williams that I just wanted to take a quick look at the Pacifica and take a brochure home with me. He showed me all the features, told me a little bit about the current deals they were offering, got me a brochure and I was on my way. I didn't feel pressured. Didn't get any "So what do I have to do to get you in this car today" nonsense. He also sent me link to dealership website so I could look at inventory. When I returned to test drive and purchase car the process was smooth and quick. More

The real deal! We had been dealing with issue on our 2012 Dodge Durango for several years. Three months ago things got to a point that we had to get FCA involved du We had been dealing with issue on our 2012 Dodge Durango for several years. Three months ago things got to a point that we had to get FCA involved due to some serious safety issues. We had dealt mostly with another dealership in the area due to the convenience of where this other location was located. 3 months ago we finally had, had enough and decided it would be worth the 45 minute drive to check out Naperville Chrysler Jeep Dodge Ram. It turned out to be the BEST decision we've made when it comes to car buying and service. I have owned Dodge, Ford, Toyota, Honda, Plymouth, Mercury, Chevy, Hyundai and Mercedes and Steve Adams at Naperville CJDR is by far the best, most honest Sales representative I have ever dealt with in 30 years. Steve listened and heard our concerns. He truly cared about my wife's safety and wasn't willing to just give up on us when things did not seem to be working out financially. Steve worked with us, with a genuine desire to make sure we could get away from our cursed Durango. We left the dealership with a new 2017 Jeep Cherokee with a great price and more importantly with a feeling that we have a dealership that we can actually trust. Naperville CJDR will be the first place we look when we are in the market for a car when our daughter starts driving and I will be sure to have my friends, family and co-workers go to Naperville CJDR. More

very friendly and helpful Bob Williams was very friendly and helpful in the purchase of our new Ram truck. He was knowledgeable about the truck, showing us all of the options, Bob Williams was very friendly and helpful in the purchase of our new Ram truck. He was knowledgeable about the truck, showing us all of the options, helping us figure everything out even after we purchased the truck. He was not pushy in obtaining the sale, but gave us private moments to talk when needed. A pleasant truck-buying experience! More

Great service Great experience and specially sales attention by Bob Williams. Very professional and helpful. He got us a great deal and helped with the credit and i Great experience and specially sales attention by Bob Williams. Very professional and helpful. He got us a great deal and helped with the credit and insurance More

Excellent Bob Williams was fantastic from the word go... he made the buying process so easy for us. Thanks Bob for your attentiveness and customer service, abso Bob Williams was fantastic from the word go... he made the buying process so easy for us. Thanks Bob for your attentiveness and customer service, absolutely brilliant. More

Great Experience with Bob Williams I walked in recently having never purchased a Jeep vehicle before. I was greeted by Bob Williams. Bob was extremely helpful, non pushy, and very inf I walked in recently having never purchased a Jeep vehicle before. I was greeted by Bob Williams. Bob was extremely helpful, non pushy, and very informative when explaining the different make and models of the Jeep product. He was able to steer me in the direction of what I was looking for very quickly with honest information and worked with me to get the exact car I wanted without any added features I wasent looking for. More