Castle Chrysler Dodge Jeep RAM of Naperville

NEW CAR GREAT EXPERIENCE ,THEY WERE VERY HELPFULL WITH OUR SEARCH FOR A NEW CAR .JIM SHOWED MY WIFE AND I MANY OPTIONS.WE RECEIVED A GREAT DEAL. WE ARE VERY GREAT EXPERIENCE ,THEY WERE VERY HELPFULL WITH OUR SEARCH FOR A NEW CAR .JIM SHOWED MY WIFE AND I MANY OPTIONS.WE RECEIVED A GREAT DEAL. WE ARE VERY PLEASED WITH OUR NEW CAR.THANKS AGAIN More

Best Experience Ever I first contacted Bob Williams in May 2016. He understood my situation and was he for me when the time was right for me. He worked hard on my behalf I first contacted Bob Williams in May 2016. He understood my situation and was he for me when the time was right for me. He worked hard on my behalf for a quick, smooth, and painless experience! Just the way my husband likes it! More

Fast & fair Bob Williams was excellent. he was friendly and took care of us. I was happy with everything that was explained to me. I would recommend Bob to anyone Bob Williams was excellent. he was friendly and took care of us. I was happy with everything that was explained to me. I would recommend Bob to anyone looking for a new vehicle. More

Upgrading my Renagade I have delt with this dealership several times. Each experience out did the last. All the staff I delt with were courteous and accommodating. My sales I have delt with this dealership several times. Each experience out did the last. All the staff I delt with were courteous and accommodating. My salesman Bob Williams was fantastic. Bob worked very diligently to make my deal the best one for me. See Bob he will work hard for you! More

Grand Cherokee Bob was great to work with and he was helpful in explaining the process. My wife and I look forward to working with him again on our next vehicle pur Bob was great to work with and he was helpful in explaining the process. My wife and I look forward to working with him again on our next vehicle purchase. More

Excellent Customer Service and Value! I was in over the weekend and worked with Ski and Sam to purchase a 2016 Chrysler 200. The experience that I had with them was incredible. They had th I was in over the weekend and worked with Ski and Sam to purchase a 2016 Chrysler 200. The experience that I had with them was incredible. They had the best manners and the best customer service around. I never felt rushed or pressured into anything. They were kind to me and to my family. I would buy from them over and over again. The value that I received was great and I am completely happy with my purchase. I cannot thank them enough for the most positive experience! More

No response from Sales Manager, stood up for Test Drive Salesman Reid Levin a no-show for test drive; gave excuses about the wrong car and wrong time after three confirmations of date, time and vehicle. St Salesman Reid Levin a no-show for test drive; gave excuses about the wrong car and wrong time after three confirmations of date, time and vehicle. Staff would not get Sales Manager to email me so I could let him know how things went. Going elsewhere for a new Pacifica. They apparently don't need the sales. More

Excellent service Bob Williams was just the right person at the right time. His excellent skills, experience and humor made the entire process a success. He truly loves Bob Williams was just the right person at the right time. His excellent skills, experience and humor made the entire process a success. He truly loves what he does by the way he does it. Great asset!! Thanks!! More

Pacifica purchase Salesman Bob Williams was extremely knowledgeable, helpful, and patient through two long visits before we finally decided on a purchase. We would defe Salesman Bob Williams was extremely knowledgeable, helpful, and patient through two long visits before we finally decided on a purchase. We would defenitely see him again. More

Dishonest Salesmen This dealer is very dishonest and will play mind games with you. PLEASE choose another dealer. They will rope you in so that you will end up purchas This dealer is very dishonest and will play mind games with you. PLEASE choose another dealer. They will rope you in so that you will end up purchasing a vehicle that does not meet your need. The salesmen are arrogant and belittle you. Please stay away from this dealer. More