Castle Chrysler Dodge Jeep RAM of Naperville

Great service great technical support, Joe. B and my technician Gerry were more than helpful with my Jeep. Thank you again! B and my technician Gerry were more than helpful with my Jeep. Thank you again! More

Mike in service was able to get us in right away and kept us updated constantly about what was happening with our truck. He was very informative and professional. He treated us the way he would treat his own us updated constantly about what was happening with our truck. He was very informative and professional. He treated us the way he would treat his own family. Nick in service got me a shuttle and helped me get home. The shuttle driver was such a nice guy and very courteous. Nick and the shuttle driver were very accommodating. I would highly recommend Castle for servicing your vehicle. I would not hesitate to call on them anytime. I also would highly recommend Castle for any vehicle purchase as well. Very professional and courteous dealership. More

The initial purchase of my vehicle was a (5) hour nightmare. Had to return the vehicle do to in-transit damage. Second phase of experience was excellent due to the outstanding Sales Manager that to nightmare. Had to return the vehicle do to in-transit damage. Second phase of experience was excellent due to the outstanding Sales Manager that took over the process with Excellence (Mr Joe Schlitter). Front line salesman (Abdel Ammar) was very personable but needs training in terms of handling customer questions & concerns. Dealership cannot find inventory that is supposed to be on site (unorganized). More

Castle CDJR is my go to for my Chrysler products. They are easy to work with and value my time! They make sure I know of there service that they offer should I need them. They are easy to work with and value my time! They make sure I know of there service that they offer should I need them. More

"Exceptional service! David Foland and Mario "#1" Gianese at Castle Jeep made my car buying experience amazing, smooth and enjoyable. Their expertise, patience, and honest David Foland and Mario "#1" Gianese at Castle Jeep made my car buying experience amazing, smooth and enjoyable. Their expertise, patience, and honesty stands out every time. They understood my needs, provided detailed information, and ensured I found the perfect car hassle-free. Highly recommended for top-notch customer service!" The Best, hands down! More

The oil change took 2 hours+ and my car was not washed (dealers do this when getting a vehicle serviced). (dealers do this when getting a vehicle serviced). More

The service team was very professional. They had someone helping me within 1 minute of entering the building. They kept me informed of issues and had me back on the road quickly. They had someone helping me within 1 minute of entering the building. They kept me informed of issues and had me back on the road quickly. More

The people working there did great as a team, and they were organized. Even though I was early for my appointment, they were able to fit me in. And it didn’t take long for them to finish the service I nee were organized. Even though I was early for my appointment, they were able to fit me in. And it didn’t take long for them to finish the service I needed for my vehicle. Great job to the staff. More

The express service advisor, Anthony was very thorough and explain all the services performed and results to include future services that may need to be addressed. and explain all the services performed and results to include future services that may need to be addressed. More

Very attentive and knowledgeable staff. Explained maintenance options and offered lowest cost without having to ask for it. Explained maintenance options and offered lowest cost without having to ask for it. More