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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.3
1,592 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience. At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,592 reviews

April 20, 2016

A pleasant overall experience The salesman, Ryan, was knowledgeable, friendly and patient. There was no high pressure sales tactics. Before visiting this dealership, we were unde More

by master1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
April 18, 2016

Not Sure It Could Have Been Any Easier! From start to finish, my deal was done in about an hour with only a few emails and a phone call! Chris Olson was up front about everything, offered t More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Olson
April 17, 2016

Great experience at Naperville Jeep Leased a new 2015 Jeep Grand Cherokee Limited. Our sales person "ski" was very easy going, knowledgeable and took the time to show us anything we want More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim "Ski" Szatkowski
April 17, 2016

Bob actually made car buying fun. Bob Williams actually put fun into car buying, didn't even think that would ever be possible. I've bought plenty of cars in my lifetime and never lear More

by Larry134
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
April 16, 2016

I love my Jeep I purchased a 2016 Jeep Cherokee from Bob Williams. courtesy, professionalism and product knowledge Outstanding! I highly recommend this salesperson a More

by Clair11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
April 13, 2016

Great experience! Bob Williams is amazing, one of the most professional salesperson I've ever met. Very patient, knowledgeable, attentive and kind. He does everything h More

by Roberto Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
April 12, 2016

Experience Bob was very helpful and patient throughout the entire process. He was also willing to come in any time to help finish the sale. Would recommend Bob t More

by Alex15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
April 11, 2016

Excellent service! Bob Williams is the most professional, knowledgeable & efficient salesperson we have ever dealt with. Bob made buying a car a less painful event. I wi More

by Aaron Simms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
April 11, 2016

Third time, not a charm Sales person didn't know the products. Sales manager offered to "buy" my satisfaction for a more favorable review. Awful dealership from the top dow More

by Chanfam5
Customer Service
Recommend Dealer
No
Employees Worked With
Ryan Huetson, Dave Pickell
Apr 15, 2016 -

Chanfam5 responded

I'm very confused by the response from Naperville CJDR. They're offering to "appraise" the vehicle or "help with service"?! It's a brand new 2016 Town and Country with 9 miles on it. What kind of service would I need? Also, doesn't the car lose value as soon as you drive it off the lot? Are they saying that I overpaid for the vehicle? If they are, I agree.

April 08, 2016

Great experience, fast and friendly Bob Williams was very attentive in find the right jeep for our family. He continues to follow up and make sure everything is well with the vehicle. More

by Kevin Kittilsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Williams
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