Castle Chrysler Dodge Jeep RAM of Naperville

Honest and Patient I was in the market for a new car and knew exactly what I wanted. He was very knowledgeable and helpful. My daughter was also shopping for a new car a I was in the market for a new car and knew exactly what I wanted. He was very knowledgeable and helpful. My daughter was also shopping for a new car and did not know what she wanted. He was patient and wasn't pushy. More

James Szatkowski "Ski" Ski is a friendly person, thoroughly knowledgeable about the product he sells and very organized. He does not push into buying, on the contrary, he u Ski is a friendly person, thoroughly knowledgeable about the product he sells and very organized. He does not push into buying, on the contrary, he understands the customer specific requirements and guides the customer into making decision based on facts both pros and cons. He makes customer comfortable. We believe that he is naturally gifted to be a great salesman because he does not push but understands what the customer wants and comes up with a solution. He has a great personality. He treats customers with respect and provides service to meet customer needs. That is how a salesman should be. A great sales person should not only generate revenue for the dealership and make dealer profitable but also delight the customer into making the right decision, a win win situation. More

Professional and Honest Stopped in to test drive a Caravan a couple of months ago and happened to get Ski. He told me about the car, we took a drive, told him I wasn't read Stopped in to test drive a Caravan a couple of months ago and happened to get Ski. He told me about the car, we took a drive, told him I wasn't ready but appreciated his professionalism. He didn't harangue with where I lived, how soon was I looking to purchase, and didn't even ask for a number or e-mail. I own my own business and do my own sales and have learned that people will buy when they're ready and not before. Went in today potentially planning to buy but not positive. After talking for a while we came close, and then the manager Mike came up with a number that I thought was very fair. I bought it, he followed me home with the new car and took my old one (a caravan also) . Done deal! Great experience! People I enjoyed doing business with. More

Totally professional. Totally professional in all meetings. Never wasted my time. Never tried to up sell. One of my best experiences with buying a new car. Bought many. Totally professional in all meetings. Never wasted my time. Never tried to up sell. One of my best experiences with buying a new car. Bought many. More

Jim "Ski" Szatkowski Ski was a great dealer who provided us with a fair and no-pressure sale. I would highly recommend him to anyone I know looking to buy a new car. We al Ski was a great dealer who provided us with a fair and no-pressure sale. I would highly recommend him to anyone I know looking to buy a new car. We also worked with someone named Dan I think on financial matters and he was very reasonable. We dealt with someone named Bob to purchase a clear coat protection as well. More

Fast and Painless Went on-line first to see which Cherokees were available and took in our choices. Starting with Chris, he had the vehicles ready for us to look at an Went on-line first to see which Cherokees were available and took in our choices. Starting with Chris, he had the vehicles ready for us to look at and test drive. Jim "Ski" took us for the test drive, was very thorough answering all our questions and gave us a good deal on the vehicle we wanted. Dave got our paperwork handled quickly and correctly! Very pleasant experience! More

Good Selection of Grand Cherokees The dealership had a great selection of vehicles and Jim was knowledgeable and professional to work with. So far, I'm happy with the Grand Cherokee I The dealership had a great selection of vehicles and Jim was knowledgeable and professional to work with. So far, I'm happy with the Grand Cherokee I purchased. More

Great Experience We came cross country to purchase our vehicle. Our sales connection was Chris Olson. Chris was very professional and friendly and helped us from the We came cross country to purchase our vehicle. Our sales connection was Chris Olson. Chris was very professional and friendly and helped us from the initial long distance phone conversation to our send-off, driving back to Montana. We have experienced many car dealerships where the sales staff resemble the stereotype. Chris was just the opposite. He was very honest, straightforward and a genuinely helpful friendly guy. He made sure the van was accurately portrayed in the ad and provided us with all the detailed information we needed to make a fair purchase. Chris picked us up at the airport and helped us find the easiest way out of town with lunch on the way. We recommend him highly and gladly would buy from him again. More

Great place to buy a Jeep I had a wonderful experience and a fantastic education buying my first ever Jeep product. Good selection and education on the option packages and I had a wonderful experience and a fantastic education buying my first ever Jeep product. Good selection and education on the option packages and price points. Quick decision once the information was presented and understood. Frankly, I might have bought a different brand SUV or at a different location if Ski and the team had not been so professional, frank and relaxed. I will return again when I am in the market for another Jeep (and I reside to closer dealerships). TBH More

First time buyer Chris was very friendly, knowledgeable, and quick! I didn't feel pressured in anyway, which was a concern of mine since this was my first time purchas Chris was very friendly, knowledgeable, and quick! I didn't feel pressured in anyway, which was a concern of mine since this was my first time purchasing a vehicle. I was also in and out of there much faster than expected which was a great plus! More