Castle Chrysler Dodge Jeep RAM of Naperville

WORST PRODUCT, DEALERSHIP AND SERVICE DEPARTMENT AVOID!! Absolutely the worst service department and vehicle you could ever buy. We purchased a RAM Promaster one year ago and over the year it has spent 71 d Absolutely the worst service department and vehicle you could ever buy. We purchased a RAM Promaster one year ago and over the year it has spent 71 days in the service department for the same issues. We opened a claim with Chrysler Corp. and the spokesperson Cynthia as well as Tim in the service department don't think that 71 days of a vehicle in service is an issue. I told them this was unacceptable and they didn't seem to think so. All they say is bring it in and we can look at it. You can only spend so much time without a work van. AVOID this dealer ship and PROMASTER VANS at all costs. We lost power to brakes several times, lost power to vehicle several times, headlights go out, wipers stop working at random times, etc. All attempts to resolve our issue with what we felt is a lemon went unresolved with the dealership and as well as Chrysler Corp. They don't stand behind their product!! More

Awesomely Dodge Ramtafic!! The experience was awesome, made my Dodge Ram purchase fairly easy. Setting apart the cool trucks and cars they have on stock. Everyone is very friend The experience was awesome, made my Dodge Ram purchase fairly easy. Setting apart the cool trucks and cars they have on stock. Everyone is very friendly, helpful and understanding on what a person needs. Salesman deserves 5 stars, thanks Chris. I love my new Dodge Ram 1500 Sport!! More

Outstanding salesman, Clean Dealership Ski was very personable and helpful. He greeted us the minute we walked into the dealership and made us immediately feel like he cared about us. Ski was very personable and helpful. He greeted us the minute we walked into the dealership and made us immediately feel like he cared about us. More

best dealer This was the best dealership around they even let me take it through the car wash during the test drive I would definitely recommend this dealer This was the best dealership around they even let me take it through the car wash during the test drive I would definitely recommend this dealer More

Great experience Went in just looking into leasing a car and ended up buying the car that I've always wanted. Ski was great, he did a fantastic job getting me what I Went in just looking into leasing a car and ended up buying the car that I've always wanted. Ski was great, he did a fantastic job getting me what I needed More

Excellent Experience I purchased a new Jeep vehicle from this dealership. My sales person was "Ski". I was very pleased with the entire purchase, and their willingness t I purchased a new Jeep vehicle from this dealership. My sales person was "Ski". I was very pleased with the entire purchase, and their willingness to make sure you have a positive experience. Ski works with you and makes you feel comfortable with the entire process, I would highly recommend this dealership and "Ski" as a salesperson to anyone looking to purchase a new vehicle of this type, More

Best Sales and Service! I purchased my Nitro from this dealership over a year ago and continue to come here for service to this day, even though I live over 20 miles away. C I purchased my Nitro from this dealership over a year ago and continue to come here for service to this day, even though I live over 20 miles away. Chris Olson was absolutely wonderful to deal with during the purchase, and went above and beyond on the date of purchase! Also, Keith Larkin has ALWAYS taken THE BEST care of me! Greatly appreciated to the whole Naperville CDJR team! More

Great Experience, learn a lot for my first time buying a car I had a great experience here, I had Ski as my salesman. He's an outstanding guy he's kind, trustworthy, very forward and honest with you. As this be I had a great experience here, I had Ski as my salesman. He's an outstanding guy he's kind, trustworthy, very forward and honest with you. As this being my first time buying a car ever, I learned a lot from ski he was really helpful took the time to sit down and explain any and everything to me so that I had a better understanding of the situation. I would deff recommend if you go here I would ask to speak with ski, really an easy going guy and you would deff have a great experience with him theres no doubt about that. More

Fantastic, Fun and Totally Surprising! (In a good way!) I went to test drive a used Jeep Cherokee (out of respect for my favorite salesman, "Ski") - but resolved NOT to buy anything. I was comparison shoppi I went to test drive a used Jeep Cherokee (out of respect for my favorite salesman, "Ski") - but resolved NOT to buy anything. I was comparison shopping and I was leaning toward a CRV or a Suburu. Then my day took an unexpected turn! Ski made me a offer that was WAY too good to refuse... And I drove away on New Year's Eve in a brand spanking NEW Jeep Cherokee!! BEST NEW YEARS EVE EVA! The sales team was thorough, professional and super friendly. Ski was knowledgable, flexible and incredibly kind - a true gentleman. I highly recommend buying a car from Nappervile Crysler, Jeep, Dodge Ram! More

Great Experience! Mike covered all of my bases and checked every box throughout the entire experience. Great to work with, efficient service that made me confidant in m Mike covered all of my bases and checked every box throughout the entire experience. Great to work with, efficient service that made me confidant in making my first car purchase from insurance coverage to car demonstrations, I drove out feeling 100% satisfied! More