Castle Chrysler Dodge Jeep RAM of Naperville

Painless Reid and other staff made my purchase a pleasant experience. Reid allowed me the time I needed to make a decision and stood by the prices he quoted m Reid and other staff made my purchase a pleasant experience. Reid allowed me the time I needed to make a decision and stood by the prices he quoted me over the phone. My paperwork was ready when I arrived and Reid took me on another test drive to go over features on my new car. I would definitely recommend this dealer! More

Helpful service Tom was very helpful in getting me the car I wanted at the best deal possible! Thanks for your help in finding my first car. Tom was very helpful in getting me the car I wanted at the best deal possible! Thanks for your help in finding my first car. More

Reid was awesome Reid greeted us right away as we were looking at a car. We told him what we wanted in a car, what we liked, didn't like, payment we wanted, etc. He sh Reid greeted us right away as we were looking at a car. We told him what we wanted in a car, what we liked, didn't like, payment we wanted, etc. He showed us a few options and helped us find the exact car we were looking for! He was very friendly, patient, and helpful! More

James "Ski" Szatkowski My husband and I visited Naperville Chrysler, Jeep, Dodge RAM on 6/21/14 after visiting three different car dealerships. We were looking for a new or My husband and I visited Naperville Chrysler, Jeep, Dodge RAM on 6/21/14 after visiting three different car dealerships. We were looking for a new or used car priced reasonably. We were approached by Ski Szatkowski who asked how he could help us. From the very start, Ski was kind, informative and patient. He asked what we were looking for and gave us details about the cars we were interested in, never did he try to upsell us into a more expensive car. Ski never came across as trying to close a deal, which was not the case at other car dealerships we visited that day. He showed us several Jeep vehicles and gave us all of the information we needed to make a buying decision. Ski also stayed late to help us through the purchasing process. I would recommend Ski (and this Naperville dealership) to my family and friends. Great job Ski! PS: we also worked with Dan Voltz, who helped us with financing. He was also very nice and patient through the financing process. More

Toyota Camry 2007 Chris was extremely helpful throughout the entire purchase. He was very knowledgeable about the car and what to look for even though you guys aren't a Chris was extremely helpful throughout the entire purchase. He was very knowledgeable about the car and what to look for even though you guys aren't a Toyota dealership. We think we received a great price for the car and are very happy with the purchase. More

Fastest Sale Ever Chris knew we were pressed for time so he went out of his way to ensure that the sale and paperwork were finished and we were out the door. It was the Chris knew we were pressed for time so he went out of his way to ensure that the sale and paperwork were finished and we were out the door. It was the fastest I had EVER purchased a car in my life!!!! I would recommend Chris to anyone. More

Great Experience with Mike Hopp I came to Naperville Jeep a couple of weeks ago and met Mike Hopp. He was extremely patient with my endless questions and showed me as many cars as I I came to Naperville Jeep a couple of weeks ago and met Mike Hopp. He was extremely patient with my endless questions and showed me as many cars as I wanted. We discussed the different features for the different levels along with the price range. When I made up my mind, I made sure to come back to Mike because he was so helpful and hassle free. During the actual transaction he met the prices that I needed and it was a smooth process. It was a great experience and I would recommend him. More

Great Customer Service It was a pleasure dealing with Tom and the finance team at this dealership. I felt I received a great deal within my price range and excellent custom It was a pleasure dealing with Tom and the finance team at this dealership. I felt I received a great deal within my price range and excellent customer service. I highly recommend this team to anyone looking for an automobile or truck. More

Great All Around Experience We started our research at the Naperville CDJR website and exchanged a handful of emails with Chris Olson. He was professional, courteous, and extrem We started our research at the Naperville CDJR website and exchanged a handful of emails with Chris Olson. He was professional, courteous, and extremely responsive. After talking with several dealerships throughout the western suburbs, we decided to make Naperville CDJR our first stop based on their expansive inventory and the initial treatment we received. When we arrived in person, the Grand Caravan RT that we were most interested in was already pulled out front and ready for us to look at and test drive. Chris and Dale were an excellent team and made sure all of our questions were answered about the vehicle, pricing, and financing. Dale went the extra mile for us, lining up a couple Grand Caravan RTs in a line so my wife could see various colored vans next to each other for the final decision. Neither Chris or Dale applied any pressure as we began to negotiate . . . and the negotiation was a breeze as Chris provided nearly everything we needed to know in the emails that we exchanged prior to our actual visit. As we transitioned to Dave's office to complete all of the paperwork, we were greeted by several friendly employees and were made to feel very welcome. The paperwork process was a breeze - Dave was a total pro - and we had everything wrapped up quickly. Again, no pressure was applied for warranties, insurance, or any of those extras. We discussed a few of them, but the conversation was an easy one, and we felt very comfortable making the decision that we thought was best for us. After finishing the paperwork, both Chris and Dale were there to congratulate us, and Chris walked us through some of the van's features, showed us the meticulous service area, and sent us on our way. The entire experience was a great one, and we recommend Naperville CDJR to anyone looking for a Chrysler, Dodge, Jeep, or Ram. Ask for Chris or Dale . . . tell them the Nick family sent you! More

New Car Experiance This being my first time ever buying a new car and being over a decade since the last time i sought a vehicle, I was mildly anxious about the entire p This being my first time ever buying a new car and being over a decade since the last time i sought a vehicle, I was mildly anxious about the entire process. Upon entering the dealership I was greeted by Jim Szatkowski aka Ski. He greeted me with a smile and a handshake. When I told him what I was looking for he brought up the model from the back lot. He was very knowledgeable about the vehicle and answered all my questions. I must say that I did appreciate that Ski didn't try to steer me toward the vehicle he "knew" I needed as opposed to what I wanted as was my experience at a couple of other dealerships. The next day I came back to take a test drive and then decided to purchase the vehicle. Completing all the paperwork went smoothly and a fast as could be expected. Overall I was a very pleasant car buying experience. More