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Castle Chrysler Dodge Jeep Ram - Service Center

Chesterton, IN

4.8
46 Reviews

46 Reviews of Castle Chrysler Dodge Jeep Ram - Service Center

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February 02, 2024

The advisors are very helpful and the service was exceptional. The oil change was very quick More

by Jbarnes0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristyna Rodriquez
Feb 04, 2024 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

First vehicle I bought from this dealership, excellent people to work with also just got my first oil change as well. Service rep Alan did a good job in letting me know if the vehicle needed anything othe More

by www.francisco_garcia30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 31, 2024 -

Castle Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Jan 31, 2024 -

Castle Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Castle Chrysler Dodge Jeep Ram of Chesterton

January 25, 2024

They were able to get my car fixed right away. The mechanic was friendly and explained exactly what I needed. We always try to use this dealer. More

by lyndaf1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Turich
Jan 27, 2024 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 31, 2023

Good service and everything to my liking. I had a question about my vehicle and I was given good information. I like staff. More

by Rayh20s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Pulleyblank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wegner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Svitek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshuah Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 02, 2024 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 04, 2023

Alan is the best . ..he explained in detail everything that was done I ask him a few question without hesitation he had the answer....keep up the good work...john More

by JKZACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
Dec 04, 2023 -

JKZACK responded

Alan is great at answering any question you may have keep up the great work Alan...jz

Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

HI, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2023

They were prompt and responsive to my vehicles problem. Castle did not make excuses like I experienced with other dealerships, fixed the problem. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Tom, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2023

Timely with full explanation of service and filters that needed replacing. No nonsense service that took less than an hour. More

by mhasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Turich, Chad Miller
Oct 03, 2023 -

mhasty responded

Timely with full explanation of service and filters that needed replacing. No nonsense service that took less than an hour.

Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2023

This dealership is very professional. I have never needed to wait for a long time. The service professionals have integrity, from what I have seen. My car had problems with all four tires More

by rmart39176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with the sales department.
Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2023

I planned on traveling for Labor Day weekend and of course I forgot to get my oil changed. I called, knowing it was last minute, and was able get in right away. The service writer was very awesome. I a More

by timszarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Dec 19, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2023

I bought a used Buick Enclave at Castle. The buying process was easy. Within 2 weeks I had a problem with the HVAC and they worked with me to make it right. I have taken the vehicle there More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 21, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Connie, your satisfaction is important to us, so we want to sincerely thank you for choosing Castle Chrysler Dodge Jeep Ram of Chesterton and we hope to see you again soon!