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Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
June 21, 2023
Desirea was very helpful she did everything she could to make sure the car we wanted would work. I would recommend to anyone!! Thank you make sure the car we wanted would work. I would recommend to anyone!! Thank you More
by Tdoughty
Employees Worked With
Helpful June 21, 2023
Desirea and the GM Greg was amazing they made my purchase smooth and easy i would highly recommend her she was fantastic smooth and easy i would highly recommend her she was fantastic More
by Sophia
Employees Worked With
June 21, 2023
Sami is great. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. More
by Jaime_Llorens
June 21, 2023
Sam knows her stuff about cars! She tries her best to get you want you want! She tries her best to get you want you want! More
by Stacy Wheeler
Employees Worked With
June 21, 2023
Desirea was fantastic! managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough More
by Sophia
Employees Worked With
June 21, 2023
Desirea was amazing! She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family & Friends! More
by Tdoughty
Employees Worked With
June 20, 2023
Desirea was amazing to work with! She went above and beyond to help me and I cannot recommend her enough! She has a great personality and is extremely responsive. She definitely goes She went above and beyond to help me and I cannot recommend her enough! She has a great personality and is extremely responsive. She definitely goes the extra mile! More
by jnkessler10
Employees Worked With
June 20, 2023
The sales person was awesome. The manager was a butt whole. Very disrespectful . If I had not liked the truck and the salesperson Sam had not been so helpful. The manager was a butt whole. Very disrespectful . If I had not liked the truck and the salesperson Sam had not been so helpful. More
by annathomas259
June 19, 2023
Fixed the trim on car, but couldn’t fix leak because couldn’t find it so have to take back when raining! couldn’t find it so have to take back when raining! More
by ruthelmaleslie
Employees Worked With
June 19, 2023
Jake was super polite and answered all my questions. He also checked on me after my purchase. I will always buy my cars from Jake! He also checked on me after my purchase. I will always buy my cars from Jake! More
by Sophia
Employees Worked With
