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Castle Mazda Downers Grove
Downers Grove, IL
102 Reviews
Welcome to Castle Mazda of Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience.
At Castle Mazda of Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 102 reviews
October 29, 2024
Service team always go above and beyond! Mike has always been very kind and patient to us. The kind of service every client deserves. And i get the chance to drive the new CX 70 as a loaner Mike has always been very kind and patient to us. The kind of service every client deserves. And i get the chance to drive the new CX 70 as a loaner while waiting for our car to be serviced! Thanks always Mike and the team! I Never regret to drive longer everytime cause I know these people can be trusted. Till next time! More
by macFulton
Employees Worked With
September 20, 2024
I recently purchased a 2024 Mazda Miata club edition and I was extremely satisfied with my Salesperson, Rudy. He was pleasant, honest and provide me with a fair price. I was extremely satisfied with my Salesperson, Rudy. He was pleasant, honest and provide me with a fair price. More
by Bill/Jeep Guy
Employees Worked With
July 17, 2024
Best customer service at every step at Downers Grove Mazda: competent, informed salesman, on point no xx sales manager pricing, simple end of lease drop off and valuation, clear explanation of CX-90 fea Mazda: competent, informed salesman, on point no xx sales manager pricing, simple end of lease drop off and valuation, clear explanation of CX-90 features and function, no hassle finance paperwork completion, beautiful swift vehicle prep - fastest, easiest, fairest & most professional purchase experience ever! More
by Billj10
Employees Worked With
Alexis Barraza, Anthony Civito, Rudy, Mike Mizwicki
March 22, 2024
Castle Mazda was great! The staff were all friendly and helpful. I worked with Jan who was patient - he answered all my questions, showed me all the gadgets, and overall I h The staff were all friendly and helpful. I worked with Jan who was patient - he answered all my questions, showed me all the gadgets, and overall I had a great experience while I was there. I am so happy with my CX-5! More
by rfadeleye
Employees Worked With
Jan
February 01, 2024
Service department misdiagnosed the issue which led to multiple visits. Joe also failed to inform me of parts delivery and I showed up to the appointment not knowing parts weren't delivered. Horrible. Avo multiple visits. Joe also failed to inform me of parts delivery and I showed up to the appointment not knowing parts weren't delivered. Horrible. Avoid here at all cost. More
by Charles
Employees Worked With
Joe
June 06, 2022
Katy in finance was great and had a really good experience. Also bought a car here many many years ago that was also very smooth. Nice and small, calm dealership, nice service dept as well. Very ha experience. Also bought a car here many many years ago that was also very smooth. Nice and small, calm dealership, nice service dept as well. Very happy and will be coming back here for service and any potential sales down the line too. More
by jmendo
Employees Worked With
Jesse / Katy
