
Castle Rock Chevrolet GMC
Castle Rock, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We had the LS7 engine in our 2009 Corvette Z06 replaced under warranty and a considerable amount of other work conducted at the same time. The Master Mechanic (Todd Read) diagnosed the engine failure and under warranty and a considerable amount of other work conducted at the same time. The Master Mechanic (Todd Read) diagnosed the engine failure and other items that needed attention. Finding parts was a challenge, but Ed Acuti and Todd Read working with Burt and John in the Parts Department found everything we needed. Once the work was completed, Todd showed me photographs and explained what caused the LS7 engine to fail. He also let me check out many of the other parts that we had replaced that were not associated with the engine failure. We are still breaking the new engine in and so far so good. More
Fantastic,great,friendly, knowledgeable, kind, cool, classy, fast, To the T, Top Notch, awesome people. classy, fast, To the T, Top Notch, awesome people. More
Good honest dealership. Did not pull shady things like some dealerships do with financing or anything else. Did not pull shady things like some dealerships do with financing or anything else. More
Went to buy a hummer. No one told us when it was in. We went somewhere else and bought it same day. Went to pick up a part, walked by several employees and not one gre No one told us when it was in. We went somewhere else and bought it same day. Went to pick up a part, walked by several employees and not one greeted us. So sad. More
Our GMC truck (diesel) had a hose go bad (coolant surge tank to radiator). Service employee Ella & Service Advisor Greg were able to fit us in the first thing the next morning. They explained the dealershi tank to radiator). Service employee Ella & Service Advisor Greg were able to fit us in the first thing the next morning. They explained the dealership’s free shuttle service into town, in case the repair took all day. It was done in 2 hours. For the past 3.5 years we have been traveling the U.S. full time, pulling a travel trailer with our GMC 2500 Sierra (diesel). We’ve been to several dealerships over the years. We were COMPLETELY satisfied & impressed with Castle and the staff members we dealt with. More
Service at the dealership has become very impersonal. Texting when additional service needs to be done when the service representative is sitting less than 20 feet away is not customer-friendly service. Texting when additional service needs to be done when the service representative is sitting less than 20 feet away is not customer-friendly service. I didn't notice the text for almost 15 minutes. I have been a customer for over 25 years - I've bought all of my vehicles at this dealership and had them all serviced here. This is the first time I've felt like "just a number" rather than a loyal customer. More
The team was very helpful and accommodating. I would recommend their service to family and friends. I would recommend their service to family and friends. More
These guys were great to deal with! Mathew and Tony were awesome. I told them what I wanted and they made it work. No pressure, no pushing, and worked with my timeline. Highly recommend Mathew and Tony were awesome. I told them what I wanted and they made it work. No pressure, no pushing, and worked with my timeline. Highly recommend More