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Castle Rock Chevrolet GMC

Castle Rock, CO

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Employees
Reviews
Vehicles
4.4
609 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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1506 S Wilcox St

Castle Rock, CO

80104

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Showing 609 reviews

January 07, 2026

The service was amazing and the staff was friendly and attentive.I would definitely recommend friends and family to your dealership! More

by peggyvalerio42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Oyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2026

Auto start stop repaired and still does not work. Promised damaged paint a resolution, Promised return call which has not happened. Emailed dealership and no response from dealership. More

by jgallegos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke King, Anthony Banno
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January 03, 2026

I knew it was bad idea to bring my Silverado in for a collision/lane assist camera issue. This location is always lackluster in their service. I dropped it off at 8:30 am with Greg. I had to call him More

by Mjharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
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Jan 03, 2026 -

Castle Rock Chevrolet GMC responded

We’re truly sorry to hear about your experience and regret that you left feeling frustrated and misled. That is never our intention, and we understand how upsetting this situation must have been. Our recommendations were made based on our technician’s assessment at the time and our goal of ensuring long-term reliability and safety. That said, we acknowledge that in your case a different repair approach was successful, and we’re glad you were able to resolve the issues without unnecessary expense. We also regret that our diagnosis of the transmission did not align with the outcome you experienced after further service. We take feedback like this seriously, as it helps us improve our communication and diagnostic processes. We sincerely apologize for the loss of trust this caused and appreciate you sharing your perspective. If you’re open to it, we would welcome the opportunity to discuss this directly and review what went wrong so we can do better in the future.

January 02, 2026

For our company, a prompt and professional response is paramount for scheduling. The team at the CRC-GMC is professional and knowledgeable. We value their honest and no nonsense approach to customer ser More

by lee54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We Worked with the Service Department
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January 02, 2026

Aliza was informative and offered helpful information about the Acadia. She also assisted me with setting up different options on the car. She also followed up with me to ensure everything was good to More

by jksheaff
Recommend Dealer
Yes
Employees Worked With
Aliza A Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke King
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December 31, 2025

Ethan was very pleasant and helpful both during and in answering questions about the vehicle after the sale. More

by cpwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
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December 31, 2025

Everyone was helpful and friendly. Casey my service advisor answered all my questions and quickly addressed a concern I had. Great job Casey. More

by CHAD.FLAHARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Alfrey
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December 26, 2025

Hunter was so pleasant to work with. She was very helpful and found what I was looking for More

by robchav1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Keyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2025

Top notch! EATHAN was excellent! Diligently met my needs and kept me in my price range! More

by lolliee1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eathan!
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December 16, 2025

Ed my service advisor was excellent! ! Great communication throughout my service. Very organized dealership. I will be back. More

by Cindy Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rizzo
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