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Castle Rock Chevrolet GMC
Castle Rock, CO
609 Reviews
Have All Your Automotive Needs Met at Castle Rock Chevrolet Buick GMC
Whether you're looking for a Chevrolet Trailblazer, Traverse, Equinox, Buick Encore or GMC Acadia, reliable auto service, or affordable financing near Castle Rock, you will discover everything that you need at Castle Rock Chevrolet Buick GMC. We are proud to serve Castle Pines, Lone Tree, Parker, Highlands Ranch, Centennial, and Denver by not only carrying popular Chevrolet, Buick and GMC models but by exceeding your expectations and forging connections with our customers. Explore what our dealership has to offer and discover how easy it can be to have your driving needs met.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 609 reviews
December 12, 2025
My experience with the dealership is always well. I always leave with all my questions answered and my vehicle is running smoothly and very efficient. My advisor. Casey is awesome. I always leave with all my questions answered and my vehicle is running smoothly and very efficient. My advisor. Casey is awesome. More
by Timotheus0904
Employees Worked With
Service Department- Casey
December 10, 2025
Brought my vehicle in for a recall that makes my vehicle hazardous while driving, Castle rock Chevy dealership tried to charge me for the recall, saying that it was my fault. I took it to a different dealer hazardous while driving, Castle rock Chevy dealership tried to charge me for the recall, saying that it was my fault. I took it to a different dealership. They fixed the recall and gave me a rental car for the time I had to wait for my part to come in.. spoke with the manager, Chris he did not seem to care at all. He told me he was going to use it as a learning opportunity. At the end of the day, the dealership will charge you for anything or anything, even if your vehicle has a recall, and stated in the recall that is hazardous to drive. I would never go here again and I would never recommend going here unless you want to be charged for something that you shouldn’t be charged for. Please do not go here for anything More
by stevenmathews68
Verified CustomerEmployees Worked With
Chris the service manager and the service employee I talked to his name was Micheal.
December 10, 2025
The team at Castle Rock was wonderful to work with. We were in and out with no pressure put on us. We were in and out with no pressure put on us. More
by krm21187
Employees Worked With
December 10, 2025
took vehicle in for 60,000 maintenance. We waited for it to be completed. Service was (is) excellent. We waited for it to be completed. Service was (is) excellent. More
by HALL.MARION
Employees Worked With
Other Employees :
Ed Acuti was (is) our service advisor. He's really great!
December 09, 2025
Brought my Suburban in for an estimate and did not realized I had to leave it all day. That was unexpected. The courtesy ride was a super long wait, so a lot of my time was wasted. The estimate was a realized I had to leave it all day. That was unexpected. The courtesy ride was a super long wait, so a lot of my time was wasted. The estimate was a joke - your tech claimed I needed a lot of costly work that turned out to not be true. I went to a different mechanic who got the real needed repairs done for a lot less. When I returned the next day to pick up my Suburban, it was not ready so I had to wait even longer. So the overall experience was poor - took way longer, waste of time and an estimate I don't trust. More
by bmaxon
Employees Worked With
I think I spoke with Michael (?) in Service. I didn't speak with sales or management.
December 05, 2025
This dealership sells vehicles that do not pass emissions. Spent 20 grand and had to get it fixed before I could register it. It failed emissions in Denver. emissions. Spent 20 grand and had to get it fixed before I could register it. It failed emissions in Denver. More
by EMMANEDJOIKADHP
Employees Worked With
Other Employees :
Alex Castaneda, , Luke King, Tyler Brown, Anthony Banno
December 05, 2025
Recomendado cien por siento muy buena atención muy amables y tienen muchos vehículos bonitos los recomiendo amables y tienen muchos vehículos bonitos los recomiendo More
by manuelricocaraveoo
December 04, 2025
Very quick service. Explained the issues with my vehicle and what the cost will be for the repairs. Explained the issues with my vehicle and what the cost will be for the repairs. More
by len
