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Castle Rock Chevrolet GMC - Service Center
Castle Rock, CO
97 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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97 Reviews of Castle Rock Chevrolet GMC - Service Center
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November 11, 2021
I would give zero stars to Medved. Tried to get me to make my company rent a car rather than get my very common tires in within 2 days. Took my car away and went to Goodyear, who had this very common tir make my company rent a car rather than get my very common tires in within 2 days. Took my car away and went to Goodyear, who had this very common tire in stock. Couldn’t get management to call and talk to me about my bad experience. Will never never never never do business there again. More
by Unhappy in Castle Rock
Employees Worked With
Not fair to rate, I no longer remember the name of the multiple people who conspired to deliver such a horrible experienced
Helpful December 20, 2020
We were treated with professionalism, courtesy and efficiency when we needed warranty repairs on our Silverado diesel PU. I called other Chevy dealerships first and was very unsatisfied with their sc efficiency when we needed warranty repairs on our Silverado diesel PU. I called other Chevy dealerships first and was very unsatisfied with their schedule. Castle Rock Chevrolet booked us right in and the work was done in a short time. I would recommend this service center to anyone. More
by ladytrack
Employees Worked With
Timothy Konitshek
October 16, 2020
Chevrolet Silverado!It was worth the drive to work with Chevrolet Silverado! It was worth the drive to work with this dealership. Sales and parts have been very accommodating. Highly recommended and close Chevrolet Silverado! It was worth the drive to work with this dealership. Sales and parts have been very accommodating. Highly recommended and close to Springs. More
by Cal
Employees Worked With
Jason Basso and Zack
August 23, 2020
I am very happy with the deal I made with Medved Ford and Michael Fertal. They paid top dollar for my trade-in and got me the truck I wanted. Michael was very friendly and energetic to help me, even in the Michael Fertal. They paid top dollar for my trade-in and got me the truck I wanted. Michael was very friendly and energetic to help me, even in the worst heat of the day. Went with me on a test drive to make sure I was happy with the model I wanted and to show me the features in action. I would highly recommend Medved Ford and Michael if you're looking for a new vehicle. More
by nroberts53
Employees Worked With
Michael Fertal
November 30, 2019
Oil Change My wife dropped off her car and used the courtesy shuttle to get a ride to her work location. Everyone was very courteous and helpful. My wife dropped off her car and used the courtesy shuttle to get a ride to her work location. Everyone was very courteous and helpful. More
by George
Employees Worked With
Tim
November 26, 2019
Easy and hassle free Always bring my fords in to Medved ford for service. Nicki makes it easy to get my vehicles serviced fast and correctly done. Thank you Always bring my fords in to Medved ford for service. Nicki makes it easy to get my vehicles serviced fast and correctly done. Thank you More
by Zorro
Employees Worked With
Nicki
November 04, 2019
Oil Change The reason I didn't give 5 stars is because of the waiting time even though I had an appointment. Other than that the Service People were very nice an The reason I didn't give 5 stars is because of the waiting time even though I had an appointment. Other than that the Service People were very nice and personable even with my wining about the waiting time. More
by Impala
Employees Worked With
Don't remember
November 03, 2019
Service was as advertised, on time, and complete. Very good 'Would you recommend this service center?' --- no, I am not an advertising agency. You must earn and maintain your reputation just like everyone els 'Would you recommend this service center?' --- no, I am not an advertising agency. You must earn and maintain your reputation just like everyone else is required to do. More
by Medved
Employees Worked With
don't remember his name, Service Advisor
August 20, 2019
You could eat off their garage floors!! This is an exceptional dealership, from their sales staff through their service department. Everyone goes out of their way to make sure you are taken This is an exceptional dealership, from their sales staff through their service department. Everyone goes out of their way to make sure you are taken care of. More
by russjob
Employees Worked With
All employees
July 09, 2019
Service Department Excellence Excellent service, very helpful, friendly, great response. Even though I have to drive up to their facility from Peyton, CO I will continue to do bus Excellent service, very helpful, friendly, great response. Even though I have to drive up to their facility from Peyton, CO I will continue to do business with Medved due to the reasons I have listed O More
by Chuck
Employees Worked With
Tim, Service Manager
