Castle Subaru McHenry

This was my 11th Subaru purchase, and without question, it was the most memorable buying experience I’ve ever had. From the very beginning, Olivia set the tone. On my first visit, it was absolutely pour it was the most memorable buying experience I’ve ever had. From the very beginning, Olivia set the tone. On my first visit, it was absolutely pouring rain, but she never let the weather slow her down. She gladly brought out multiple Outbacks for me to compare, answered every question with patience, and made sure I had everything I needed to make the right decision. At no point did I feel rushed or pressured. Her professionalism, enthusiasm, and commitment to customer service were outstanding. Nicole did an incredible job bringing everything together behind the scenes. She worked tirelessly to find solutions, communicated openly, and made me feel like my business truly mattered. She was instrumental in making this deal happen. Nate in Finance was equally impressive. He was professional, efficient, transparent, and respectful of my time. He explained everything clearly, made the paperwork painless, and never once made me feel pressured. Buying a vehicle should be exciting, and this team delivered exactly that. Olivia, Nicole, and Nate treated me with honesty, respect, and professionalism throughout the entire process. I absolutely love my new Outback Wilderness, and after purchasing many Subarus, I can confidently say this was my best dealership experience yet. Thank you all for going above and beyond—you’ve earned a customer who will gladly recommend Castle Subaru to friends and family. More

2 hours was a long time for an oil change, rotation and car wash. If you’re overbooked, reschedule car wash. If you’re overbooked, reschedule More

Tremendously helpful, friendly and professional from start to finish. This is our second Subaru from Castle and we will absolutely go there for any future car needs! start to finish. This is our second Subaru from Castle and we will absolutely go there for any future car needs! More

Excellent service department and service advisor Matthew. Great attention to detail with very good communication Great attention to detail with very good communication More

After looking at other manufactures and dealer I bought my Outback from before, I purchased my second Subaru a 2025 Subaru Ascent this time from Castle Subaru. Great transaction, fast delivery and exactly my Outback from before, I purchased my second Subaru a 2025 Subaru Ascent this time from Castle Subaru. Great transaction, fast delivery and exactly what I wanted. Thank you Nicole and Staff. More

Need a new family car and we love our 2018 forester. We test drove the new outback and loved it . Great safety systems along with a great service department. We purchased a new outback and are completel We test drove the new outback and loved it . Great safety systems along with a great service department. We purchased a new outback and are completely satisfied with our dealer experience. No pressure sales and whole transaction went smoothly. We are a three Subaru family two outback’s and a forester . Very professional staff . More

I bought a 2025 Subaru Forester. Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well to Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well together. It was a great car buying experience. Shop for a Subaru and shop at Castle Subaru in McHenry IL! More

Frendly , courteous, timley, good pricing, clean showroom, good stock on hand, good hours, great lication to me showroom, good stock on hand, good hours, great lication to me More

Just a really nice car buying experience, kind folks—very communicative and helpful. I look forward to going to this dealership for service as well. communicative and helpful. I look forward to going to this dealership for service as well. More

Cesar was great! He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) More