Castle Subaru of Portage

Love Subaru Service Dept. They are ready as soon as I pull my car in no waiting always ontime with appt. Always in and out on my way when dropping off or picking up my car. I They are ready as soon as I pull my car in no waiting always ontime with appt. Always in and out on my way when dropping off or picking up my car. I love the text messaging during the entire process so if unforeseen problem arises it is dealt with immediately and do not have to reschedule another appt. More

Great experience. .From Samantha who set up appointment and loaner vehicle , Ted Smith service advisor, who accepted auto and kept us up to date by text, phone etc. Ver .From Samantha who set up appointment and loaner vehicle , Ted Smith service advisor, who accepted auto and kept us up to date by text, phone etc. Very impressed with video from service department explaining what problem was and status of vehicle. Ted was excellent with follow up throughout. Castle Subaru dealership with Dave Eisin, sales manager and Frank Salinas our salesman are reason we drive out further for service on our vehicle. More

No hassle. Professional. Friendly. Courteous. I came from out of state to buy a car and David was kind enough to pick me up from the train station. Professional. Friendly. Courteous. I came from out of state to buy a car and David was kind enough to pick me up from the train station. More

After another service event, I will be going back when necessary. Every time I take my car there for service I wait hours for a call back and end up having to go back to have something redone. The staff a necessary. Every time I take my car there for service I wait hours for a call back and end up having to go back to have something redone. The staff are pleasant however, the service could be better for the amount they charge. More

No pressure salesman, my second Subaru from Castle. Service is superb. Highly recommended 5* rating Service is superb. Highly recommended 5* rating More

Castle Subaru is a dealership that cares about their customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date on their vehicles. The greatest part is having a fantastic salesman as Mike Roman who is understanding to what his customers need. More

Had a great experience working With Jacob Ruffing,he worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a wonderful job & he took his time to make sure this is what we wanted. More

Had an awesome experience with Jacob Ruffing who worked hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subar hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subaru team !! More

Staff is extremely friendly and helpful. We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and how to use it. More