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Cauley Ferrari

West Bloomfield, MI

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5 Reviews

7070 Orchard Lake Road

West Bloomfield, MI

48322

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5 Reviews of Cauley Ferrari

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June 21, 2013

"I took my 2010 Maserati in for service and it needed a..."

- upinover15

I took my 2010 Maserati in for service and it needed a wheel, tire, and alignment, they told me it would only take a few hours. (it took 5 while I was waiting) They were very rude and unpleasant, it seemed like if you didn't drive a Ferrari they treated you like garbage. (I have since bought an FF and am looking at another one NOT FROM CAULEY) A Ferrari customer came in and they were very nice, pleasant, and treated him like a king. SO I can see now why Cauley has lost most his dealerships. I would never recommend or purchase anything from Cauley.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager & Writer (techs were very nice)
January 13, 2013

"No question the main reson I'll buy another Ferrari at..."

- glds

No question the main reson I'll buy another Ferrari at Cauley is because of the service department. These guys all treat you with courtesy and professionalism every time I come in.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
All
January 02, 2009

"Dan is a top notch gentleman and a true professional. He..."

- AgentSmith

Dan is a top notch gentleman and a true professional. He took a lot of time with me explaining the various aspects of the cars as well as the ordering process. You might expect an attitude when walking into a Ferrari store, but Dan and the rest of the staff there show none of that.

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Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan Kizner
April 06, 2006

"Dan Kizner was a pleasure to work with. I had looked at..."

- 90Rossa

Dan Kizner was a pleasure to work with. I had looked at several other vehicles but Cauley's was the only dealership that I felt comfortable with buying my first Ferrari. Dan allowed me to bring in my techs to look at the car up on the rack before buying it. I was surprised to have my car delivered to my house at no cost. I have been buying sports cars for 30 years and this was definetly first class. Thanks Dan for making my dream come true ...

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan Kizner
April 05, 2004

"Went ok, the lady didn't make any judgements based on my..."

- 2tall

Went ok, the lady didn't make any judgements based on my age, but I was wearing a suit, so that probably helped. She spent the time with me and let me sit in a number of cars. However, she told me that they didn't offer test drives of Ferraris, only Maseratis, but when my fellow Viper owner dropped by later that week, she let him take a Ferrari out - just because the guy was about 3 years older than me and bald...

So, it was OK, but I didn't apprecaite being lied to.

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Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Only salesperson in the store.
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