Causeway Ford - Service Center

I dropped my mustang off for recall items on Tuesday for a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one a Wednesday appointment -didn’t hear back till I called on Thursday-told my car not worked on and wouldn’t be done Friday either-told it would be one day next week but had no idea when-I asked why no one called me re this and answer was I Don’t Know-why was my car not worked on -Answer-I Don’t Know I picked my car up and have no plans on returning - More

The service from everyone was excellent and my vehicle was done in short time considering the heat in the shop. was done in short time considering the heat in the shop. More

Sal and Kim are the best. They keep me informed of every service needed , Listen to my needs and are helpful in every way.It is a pleasure to have my car serviced there.I hav They keep me informed of every service needed , Listen to my needs and are helpful in every way.It is a pleasure to have my car serviced there.I have been a satisfied customer since 2007 and will continue my relationship with Causeway More

Nearly all the services on both my Mustang and my wife's Lincoln have been performed at Causeway. Sal Ciappa is wonderful to work with, listening to my concerns and delivering the service and a relationship Lincoln have been performed at Causeway. Sal Ciappa is wonderful to work with, listening to my concerns and delivering the service and a relationship that is greatly valued by me. Having been in the automotive retail business for over 20 years, his job is a hard one and he performs at a level equal to the best. Of course, this couldn't be done if he didn't have the organization (support, oversight and technicians) to deliver and satisfy client's needs. More

Sal is simply the best! He provides great customer service and Keri’s me informed regarding recommended services and when my car will be ready. He provides great customer service and Keri’s me informed regarding recommended services and when my car will be ready. More

Professional and courteous. Easy to make an appointment, when I arrived my car was quickly taking into the service bay. Easy to make an appointment, when I arrived my car was quickly taking into the service bay. More

This dealership is the best! So courteous and friendly. Hats off to Becca in service and Kevin in sales! So courteous and friendly. Hats off to Becca in service and Kevin in sales! More

They took my car on time, the job was done Quick and efficiently. The car was returned clean. efficiently. The car was returned clean. More

First, I wish to say, I gave the Sales Dept, a 5 star rating. Ryan has been fantastic! Todasy, I had a 1:00 pm appointment to have an oil change and tire rotation; however, I arrived about 20 minutes ear rating. Ryan has been fantastic! Todasy, I had a 1:00 pm appointment to have an oil change and tire rotation; however, I arrived about 20 minutes early at 12:40 pm. I understand that I was early for my appointment and the service guys were at lunch. At 1:40 pm, I noticed my SUV was still in the same place, I had parked it when I arrived. I approached the service desk to inquire about when they would begin the oil change and tire rotation on my vehicle. I was told they did not have a technician free. I asked about what was the point of having an appointment, as I have lots of other things to do? The vehicle was then taken in and the servicing was completed promptly. I am happy to say there was no charge for the oil change or the tire rotation. In the end, I left Causeway Ford a satisfied customer. More

Great adviser, friendly staff, fast service could not have been better; my adviser is the best have been better; my adviser is the best More