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Causeway Hyundai Manahawkin
Manahawkin, NJ
590 Reviews
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Showing 15 service reviews
September 04, 2024
Stay away from this place for service. They had my car for nine days. Will never return a call to update you because when you call they always give you an answering machine then when i sai They had my car for nine days. Will never return a call to update you because when you call they always give you an answering machine then when i said i didn’t want an answering machine they hung up on me. Everytime i finally got a person after arguing about the answering machine and no return calls they lied and said it would be done tomorrow. this happened three days in a row. they had my car for five days and did not even look at it till i started xxxxxxxx that i needed my car back because i used it for my business. they told me they had the part so that wasn’t the issue. The last day i was told the car would be done by four so i just showed up the car wasn’t done and i told them i would sit in the waiting room till it was done. very aggravating and so unprofessional They just lied everyday. so if you want your car fixed in a timely fashion or want to talk to someone this is not the place for you. i will never go back there and i wanted to trade my car in there but i will be going somewhere else Someone needs to teach them about customer service More
by dee1500
Employees Worked With
went to service
March 14, 2020
Called them on Thursday because I went to start the car Wednesday and the battery was dead on my 2017 Sonata. And I purchased a new battery on Wednesday and Thursday morning the car was dead again. When I Wednesday and the battery was dead on my 2017 Sonata. And I purchased a new battery on Wednesday and Thursday morning the car was dead again. When I called I could not get anyone to explain my situation and get an appointment. Called back and the receptionist said they were very busy and transferred me to their voicemail. Left them a voicemail and they NEVER RETURNED MY CALL. I will never purchase a car from them again. More
by Joen01
Employees Worked With
Joe Stroffolino
May 25, 2019
Not Happy First of all don’t believe the rating. They pay people to give stellar ratings. Secondly don’t buy a vehicle from them. I put down thousands in a down First of all don’t believe the rating. They pay people to give stellar ratings. Secondly don’t buy a vehicle from them. I put down thousands in a down payment on a new lease in February. I put on my air conditioning yesterday for the first time. It didn’t work it was blowing hot air. I went to have it looked at and they told me that miraculously something flew through the front grill of my car and damage the compressor on the air-conditioning. The damage looked very bad however there was no marks of any sort on my front grill or hood. With the damage that bed I would have expected some nicks on the front of the car. So in short I have an $800 repair bill on a car that’s only three months old. Something smells very fishy to me. I wouldn’t let them do the work. I took it to somebody I trust. I wouldn’t buy a car from here again. Drive up to toms River and buy it from Lester Glenn! More
by Keywestrosie
Employees Worked With
James McKenzie
October 10, 2018
Horrible, spent the whole day getting the runaround. Words can't explain how they treated me here. I've spent the whole day trying to fix my car just for them to give me the runaround and leave my car. T Words can't explain how they treated me here. I've spent the whole day trying to fix my car just for them to give me the runaround and leave my car. They also, closed early so I couldn't get my car. More
by mrk212
Employees Worked With
Joe Stroffolino, Michael Kuna, Antonio Policastro, Robert Striffler, Steven Stubbs, Mike Haines, john cieri, edgar caro, gerard langton
December 29, 2015
Excellent service I got to my appointment early and they made me feel very comfortable..especially Vincent!! He always has a great demeanor and so very friendly!! I wil I got to my appointment early and they made me feel very comfortable..especially Vincent!! He always has a great demeanor and so very friendly!! I will definitely keep coming because of how I feel while waiting!! More
by Shamy
Employees Worked With
Vincent
November 23, 2015
Service department The service at Manahawkin Hyundai service depart is excellent.I am treated with the utmost respect with T.J.He makes sure all my issues are addressed The service at Manahawkin Hyundai service depart is excellent.I am treated with the utmost respect with T.J.He makes sure all my issues are addressed,and taking care of.As far as I feel he is a great asset to your business.I am very pleased with the way my concerns with my repairs are handled.In today's time that is a blessing thank you! More
by Lew
Employees Worked With
TJ Bellisimo
October 13, 2015
Terrific People Excellent Service Department.. Each time we have our SUV serviced at Lester Glenn in Manahawkin, the service personnel are always second-to-none. T.J. Bellissimo is not only extrem Each time we have our SUV serviced at Lester Glenn in Manahawkin, the service personnel are always second-to-none. T.J. Bellissimo is not only extremely knowledgeable, but he also takes the time to talk with his customers and explain/listen so they really understand what is happening. T.J.'s personal courtesy and professional customer service are ALWAYS top-notch, and it is because of him and his co-workers that I would recommend Lester Glenn in Manahawkin to anyone for service. THANKS T.J. FOR ALWAYS GOING THE EXTRA MILE TO PROVIDE GREAT SERVICE AND ADVICE!! More
by A. Barnegat
Employees Worked With
TJ Bellisimo
October 11, 2015
Dealing with TJ Bellisimo Have had my Santa Fe serviced at Lester Glenn since we bought it there 6 years ago. TJ has ALWAYS provided GREAT service. He has gone above and beyo Have had my Santa Fe serviced at Lester Glenn since we bought it there 6 years ago. TJ has ALWAYS provided GREAT service. He has gone above and beyond----when my car was stuck in North Jersey, he arranged to tow it to Manahawkin -- not once, but twice. Best of all-he returns calls immediately. We have confidence in his professionalism and advice when it comes to any service problem that may occur. Herman Mueller More
by herman
Employees Worked With
TJ Bellisimo
June 03, 2015
Service for my Sonata I had to go out of my way (which I never do) and share what a great experience I had while servicing my Hyundai Sonata. While I had gone to another Hy I had to go out of my way (which I never do) and share what a great experience I had while servicing my Hyundai Sonata. While I had gone to another Hyundai dealership to get my issue addressed...because nothing was heard during the road test they did not waste their time looking in to it.... At the Manahawkin Hyundai dealership although once again, nothing was heard during the road test this time around they actually took the time to look in to area in which the noise was coming from with my guidance and fixed the issue. I think this shows they truly care about resolving any customer concerns and could have easily done what the other dealership had done which was nothing... My Tech Gregg road tested the vehicle with me and was very understanding and ensured he would do everything he could to resolve the issue, talk about Customer Service! I also spoke to John Gold which was very professional and obviously by the service provided runs a great team there as the staff took their time addressing the issue. Kudo's to Manahawkin Hyundai for not writing me off because they didnt hear anything during the road test with the vehicle and looked deeper in to the issue. You are true professional's and every Hyundai dealership Service area should be modeled after your procedures and staff. More
by krusso
Employees Worked With
John Gold and the Tech Gregg, TJ Bellisimo
March 28, 2015
I drove out with the car I wanted Dominic made it possible. This was the easiest and most pleasant car leasing (or buying) experience I have ever had. No games, just honesty and a dire Dominic made it possible. This was the easiest and most pleasant car leasing (or buying) experience I have ever had. No games, just honesty and a direct route to what they had that I was looking for. And at a very reasonable price; I was upgrading a lease but needed to keep my payments at a certain level. He found me the exact color I was looking for, and extras like a sunroof! We figured out how to do it. And he even drove my old car inside so I could clean it out in the warm showroom. I would send anybody there. The whole staff was nice. More
by maria
