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Causeway Hyundai Manahawkin

Manahawkin, NJ

not yet
rated
587 Reviews

405 Route 72 West

Manahawkin, NJ

08050

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587 Reviews of Causeway Hyundai Manahawkin

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February 16, 2021

"I get free tire rotation & oil change with my car. I..."

- dreamcatcher4443

I get free tire rotation & oil change with my car. I only came to this dealership because my regular place was booked solid for 2 months. I’ve never had an issue with my car until it was serviced here. I don’t know if they didn’t change the oil at all or drained and never replaced it, but my oil warning light came on and after checking the level, it was bone dry. I had to go to the local auto parts store to add 4 quarts. No leaks.... Fast forward a month later and I have a flat tire... beyond flat. One tire was so worn, wire from the tire wires were showing. I could have been killed. This dealership has always had a shady reputation. I hoped because of the remodel and move things would be different. Stay far, far away from this dealership!!!

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Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe Stroffolino
1.0
December 09, 2020

"Great experience! Leased my second car from Edgar and he..."

- greenbergp01

Great experience! Leased my second car from Edgar and he is always helpful and pleasant! The service department is amazing and goes above and beyond!

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Recommend Dealer
Yes
Employees Worked With
edgar caro
5.0
July 07, 2020

"TERRIBLE. DISHONEST. SNEAKY. "

- J

They make empty promises. They promised a car from another dealership, we put a deposit down and left happy...not as happy as we should have since I was given a price BY THEIR DEALERSHIP before we drove 40 minutes to the dealership and then were told that they couldn't do that because all of the rebates were stacked and nobody could ever get that price...so why email me saying it was an "exclusive offer" for me? Anyway, days came and went. Bottom line- we didn't get the car as promised, our deposit wasn't refunded until a week later after I contacted the manager, who was very helpful. During chat I asked for a managers email and was given A FAKE EMAIL that came back to me BECAUSE IT WAS NOT A REAL EMAIL ADDRESS! I emailed another manager about how unacceptable things were and about our negative experience and he never even wrote back. Terrible.

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Recommend Dealer
No
Employees Worked With
edgar caro
1.0
March 13, 2020

"Called them on Thursday because I went to start the car..."

- Joen01

Called them on Thursday because I went to start the car Wednesday and the battery was dead on my 2017 Sonata. And I purchased a new battery on Wednesday and Thursday morning the car was dead again. When I called I could not get anyone to explain my situation and get an appointment. Called back and the receptionist said they were very busy and transferred me to their voicemail. Left them a voicemail and they NEVER RETURNED MY CALL. I will never purchase a car from them again.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Joe Stroffolino
1.0
June 14, 2019

"Causeway Hyundai"

- Jay H

Great place to buy a car. Sales staff and manager were great. No pressure and overall nice guys. Would recommend this dealer to EVERYONE. Awesome

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Recommend Dealer
Yes
Employees Worked With
Michael Kuna
5.0
gerard langton
5.0
Steven Stubbs
5.0
Other Employees : Will in finance
May 24, 2019

"Not Happy"

- Victim 1000

First of all don’t believe the rating. They pay people to give stellar ratings. Secondly don’t buy a vehicle from them. I put down thousands in a down payment on a new lease in February. I put on my air conditioning yesterday for the first time. It didn’t work it was blowing hot air. I went to have it looked at and they told me that miraculously something flew through the front grill of my car and damage the compressor on the air-conditioning. The damage looked very bad however there was no marks of any sort on my front grill or hood. With the damage that bed I would have expected some nicks on the front of the car. So in short I have an $800 repair bill on a car that’s only three months old. Something smells very fishy to me. I wouldn’t let them do the work. I took it to somebody I trust. I wouldn’t buy a car from here again. Drive up to toms River and buy it from Lester Glenn!

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Recommend Dealer
No
Employees Worked With
James McKenzie
March 10, 2019

"thank you edgar caro"

- jmastrop

I had such a great experience dealing with edgar mike k and miike business manager very professional excellent service what a joy just the best experience i have had in a dealership amazing thank you again for such a wonderful experience i literally drove past probably 5 hyundai dealerships to get to their location since im about 50 miles away but well worth the trip simply the best!

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Recommend Dealer
Yes
Employees Worked With
edgar caro
5.0
Michael Kuna
5.0
October 09, 2018

"Horrible, spent the whole day getting the runaround."

- mrk212

Words can't explain how they treated me here. I've spent the whole day trying to fix my car just for them to give me the runaround and leave my car. They also, closed early so I couldn't get my car.

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Quality of Work
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Recommend Dealer
No
Employees Worked With
edgar caro
1.0
john cieri
1.0
Mike Haines
1.0
Michael Kuna
1.0
gerard langton
1.0
Antonio Policastro
1.0
Robert Striffler
1.0
Steven Stubbs
1.0
Joe Stroffolino
1.0
June 25, 2018

"TERRIBLE, don’t get a quote from them over the phone/email"

- Diesel123

This dealership will quote you a monthly price online/ through email to just get you into the dealership. They state they can give you the offer you are looking for, which is lower than any offer around, then when you get into the dealership the state that monthly offer didn’t include thousand of dollars in fees and taxes, which increases you price significantly. If something seems to good to be true, it probably is, including their price quotes. The person that quotes your price through email/phone does not even work in their dealership building. I walked in asking for her and was given a different sales person. That sales person had no idea what deal I had worked out with the representative on the phone because their only job is to get you into their dealership. Within 20 mins of being their I was told that the price quoted does not include any fees and taxes and no dealership could sell it for the price quoted. I then left and went to FREEHOLD HYUNDAI and bought the car for the exact price that FREEHOLD quoted me on the phone. Additionally the person I talked to on the phone was the person who I dealt with in the dealership!

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Recommend Dealer
No
Employees Worked With
Joe Stroffolino
1.0
Jun 26, 2018 -

Causeway Hyundai Manahawkin responded

Thank you for your feedback. We take customer satisfaction very seriously. We understand communication is an important factor to being successful. We do strive for the highest positive customer satisfaction standards and unfortunately communication can break down sometimes. We can only hope that you will give us a second chance in the future to show you, we really are an exceptional dealer with majority of customer experiences being over and above. Thank you, Management

December 26, 2017

"THANX TO EDGAR"

- mmwalshnj

everyone at the dealer sales floor was friendly and helpful, hopefully whenever we bring it back for service that department will meet our expectations also this is my 2nd santa fe I wasn't impressed with the 1st but so many other owners of Hyundai vehicles have assured me of the quality of the product WE SHALL SEE !!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
edgar caro
1
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