
Cavalier Ford Chesapeake Square
Chesapeake, VA
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142 Reviews of Cavalier Ford Chesapeake Square
Inspection took less than one hour, courteous, and professional representatives. Pleasant surroundings. Happy to use them for my service. professional representatives. Pleasant surroundings. Happy to use them for my service. More
Service depth was very professional and everything was done in a timely manner. I originally chose this dealership because of location but I would keep using them if I moved. done in a timely manner. I originally chose this dealership because of location but I would keep using them if I moved. More
Very pleased with my service today. I’ve been coming here for 5 years and have been treated professionally yet friendly with every service appointment. Nick and Mike always go above and I’ve been coming here for 5 years and have been treated professionally yet friendly with every service appointment. Nick and Mike always go above and beyond. More
Up until this last visit, I have been very pleased with this dealership. However, this last time (1/31/2023) I got robbed for $139.95 because I did what the owner's manual told me to do. My advice: If you this dealership. However, this last time (1/31/2023) I got robbed for $139.95 because I did what the owner's manual told me to do. My advice: If you have an extended warranty, and your check engine light comes on, let your car break down before you call the service dept. If they do a diagnostic, even if they are able to pull codes, if they cannot reproduce the problem, they will charge you for the diagnostic. Just a head's up to anyone that hasn't experienced this. It is the dealer's option whether they charge this fee or not. More
We were treated well, sales process didn’t feel pushy and they gave us what we asked for our trade. Overall good experience with the initial purchase process and we look forward to working with them in the f they gave us what we asked for our trade. Overall good experience with the initial purchase process and we look forward to working with them in the future. More