Back

Cavalier Ford Lincoln Greenbrier

Chesapeake, VA

4.5
601 Reviews

1515 S Military Hwy

Chesapeake, VA

23320

Directions

By Type

601 Reviews of Cavalier Ford Lincoln Greenbrier

November 17, 2022

Sean Murray did an amazing job with the sale process on my Mustang! From his knowledge of the vehicle to his efficiency with paperwork, everything was super smooth. 10/10 would definitely recommend! More

by Human_Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Rich H.
October 19, 2022

I bought a 2022 Escape from Alex and Rich and they were pleasant to work with! 3rd vehicle from Cavalier and couldn’t be happier More

by JonathanWebb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
October 08, 2022

A dealer that cares about customer service. We have bought 15 vehicles over the past 30 years for our family. Our latest purchase was for a slightly used Ford Expedition we found on-line. After More

by Beachbum OBX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mc Dermott and David ?, zack treece
September 30, 2022

Every aspect from order to delivery was handled flawlessly & with care. Will use Cavalier for my next vehicle purchase. More

by Dwhite17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ura Krieg, Daniel McGinnis, zack treece
September 26, 2022

Morgan Meadows was so pleasant and great to work with. The finance man was also helpful More

by debbiepat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Meadows
September 20, 2022

Salesman is great knows his product and very attentive to the customer. I will use no one else. More

by f150nap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Wilson
September 18, 2022

Courtesy and fast experience. Definitely recommend them to anyone in the market to purchase a used or new car. More

by deb57840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cynar, zack treece
September 18, 2022

Our salesman Georgy was fantastic. Knowledgeable professional and outstanding! Our truck is gorgeous couldn't be happier! Thank you. More

by Jillcoons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgy Berezin, zack treece
August 25, 2022

Excellent service. Mr. Peterson was a great help through the entire process. The dealership had just the vehicle I was looking for. More

by Arnoldfigueroa77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Peterson, zack treece
August 18, 2022

Update: I spoke with a manager and they offered to repair a scratch when service took place, which I accepted. Getting everything serviced did take an extra day, but they also offered a loaner. The manager s More

by pdschultz84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Aug 22, 2022 -

Cavalier Ford Lincoln Greenbrier responded

Paula - We're so sorry to hear about this ongoing issue. Our Cavalier team is dedicated to providing only the best service, and we apologize that your experience has been different. We're glad we could contact you and make plans to resolve these issues. Thank you for allowing us the opportunity to make things right, and we truly appreciate your feedback.

Aug 25, 2022 -

pdschultz84 responded

Update: I spoke with a manager and they offered to repair a scratch when service took place, which I accepted. Getting everything serviced did take an extra day, but they also offered a loaner. The manager stated that they'll be looking into improving their systems and training, since the disconnect between sales and service isn't sustainable. It'll take some time to see systems improve, so I'll update more throughly if service next time is improved. Pickup and dropoff of the vehicle was quick and easy at least, even if delayed

...
5
...