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Cavalier Mazda

Chesapeake, VA

3.9
59 Reviews

1552 South Military Highway

Chesapeake, VA

23320

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59 Reviews of Cavalier Mazda

December 13, 2025

I came in for a used car. Rob was able to get me financed when no one else could I highly recomend him and Cavalier Mazda. Shout out to Paul the finance manager who worked so More

by Jamaal Branch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Morgan
December 13, 2025

This place is stunning. I love the new showroom. They have great coffee and treat you really good. Shout out to Rob my salesman. He took great care of me and gave me a great More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Morgan
December 12, 2025

Robert and Ashley helped me get a good Chevy Tahoe. They sent me videos and gave me tons of info before buying. It was a great experience and I highly recommend it. I will be back to get my wife a car More

by Jordin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Morgan
December 12, 2025

Rob Morgan helped me with the purchase of my Mazda 3. I went to Southern and was in a bad spot when my engine blew. He is the GOAT. He helped me get this great car at a great monthly payment. I can’t rec More

by Jordin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Morgan
April 21, 2025

The worst sales manager in all of Virginia. Rude, arrogant, offering old vehicles as if they were new. At least I was saved from the trap this person with no work ethic planned. It's a shame Ma More

by kikoc.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Benson
September 27, 2024

They attempted to scam me when buying a new car. They added 2 things undisclosed to me and I insisted that they both be removed. After discussion of my filing an FTC complaint, they compiled. What t More

by Philo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Baron Clement, Phil Wilson
December 11, 2022

Austin and group were amazing. There was no up charging. The MSRP was the MSRP, and that was the price. I actually ordered the car from them despite living 3 hours away, in nort More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Chris, Beau
February 21, 2021

I went to Cavalier Mazda to look at a 2018 Mazda 6 Signature. Car is gorgeous. Bobby Bell my salesman greeted me while looking at the car. Suggested I drive it, which I did. I liked the car so much i More

by imjerryloo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeAnn, Bobby Bell, Jacob
November 03, 2020

This is a reposted review from my last one that the dealership asked me to reconsider after they fixed the brakes. Additional customer service issues have been added 11/2020 Again their service dep More

by A Yao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
Nov 04, 2020 -

Cavalier Mazda responded

Mr. Yao, we believe you. Your warranty is still good for another year and about 11,000 miles. The proper procedures for repairing a car is: 1) get a description from the customer regarding what's wrong. 2) Technician confirming the issue. 3) Technician repairing issue. 4) Technician confirming issue is corrected. Please understand our dilemma. If we cannot make it act up. We would be guessing on a repair and there would be no way to confirm the repair corrected it. We want you to be happy with your car and our service department , but we have to follow the proper procedures as outlined by Mazda and common sense. Scott Benson Service Manager

Nov 06, 2020 -

A Yao responded

I am quite aware of the diagnostic and repair processes. It is the fact that the dealership has misdiagnosed on multiple occassions at this point as well as did not use correct parts previously. Both of which are signs of poor service work and attention to detail That's why I have now posted the various issues I have had and not just the recent one. You asked me last year to retract a review and I gave you the benefit of a doubt. Now more issues have come up and I feel obligated to make people aware of how issues and service may be handled at Cavalier Mazda. You also told me that there isn't a TSB for the mirrors when there is in fact one for the folding issue (Bulletin No. 09011/20). I do my homework when trying to figure out the issue before bringing in a vehicle and I am not the only one with a 2019+ Mazda CX-5 with the above issue just as with the brake squeal that you were never able to replicate, but happened to me every day. It was finally fixed when I had to contact Mazda Corporate regarding the whole process and the time I wasted even when I already told your service desk about the Bulletin describing my issue. It sounds like the same exact timeline of events happening with these mirrors now.

September 24, 2020

Excellent customer service from all of the staff here at Cavalier Mazda especially Phil Wilson, LeAnn Schimmel, and Beau Daniels from whom we had the pleasure of working with on trading my wife's 2017 Mazda More

by The Rockstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wilson, LeAnn Schimmel, Beau Daniels
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