Cavalier Mazda

Wonderful new car buying experience We were looking to purchase a new compact car and looked at several makes. As we researched various cars we saw that the Mazda3 had a very high ratin We were looking to purchase a new compact car and looked at several makes. As we researched various cars we saw that the Mazda3 had a very high rating. We visited Cavalier Mazda and met our salesman, John Langowski. Our experience with John from the beginning of our purchase to the finish was excellent. He was courteous, very knowledgeable of the car and very willing to work with us to see that we were totally satisfied with our purchase. My wife and I are very pleased with the friendly staff and the professionalism of all involved in our purchase. If you are looking to purchase a vehicle, I would recommend that you consider Cavalier Mazda. More

Fun, easy, and satisfying Ricky Griffin, our salesman, worked with us answering all our questions and showing us different possibilities. He was always available and attentive Ricky Griffin, our salesman, worked with us answering all our questions and showing us different possibilities. He was always available and attentive to our needs. We got the Miata we wanted, even though it was not at the dealership the first time we visited. More

Car for my son. After narrowing our search down to two car models, the Altima, and Fusion with the Altima being the first choice until my son looked at the Ford Fusi After narrowing our search down to two car models, the Altima, and Fusion with the Altima being the first choice until my son looked at the Ford Fusion on the Cavalier Mazda lot he was sold and so was I. However, the price was right on it was still a little over the pre-approved loan my son had. That's were Phil showed us that he wanted to sale this car. He made some great recommendations and worked with us and Navy Federal to get the ðeal done. More

A great car buying experience My first interaction with Cavalier Mazda was communicating with Randy Padilla via e-mail which was a positive and educational experience about my inte My first interaction with Cavalier Mazda was communicating with Randy Padilla via e-mail which was a positive and educational experience about my interest in the CX-5 Grand Touring model. Even though I live in Virginia Beach, based on Cavalier's Great Customer Service reputation, I wanted to shop there instead of a Virginia Beach Mazda Dealership close to my home. I have taught Customer Service classes as part of my former profession before retiring so my expectations are high about being treated well. I made an appointment to drive the CX-5 and was greeted by Phil Wilson which was a great match for my "perfectionist personality". I also met Beau Daniels and had a positive feeling about his communication style with me. After driving the CX-5, I went to another Dealership in Chesapeake to drive a Honda CRV so I could make a comparison between the two SUV's. My Customer Service experience there was fine with the Sales person but not positive with the Sales Manager, and the CRV a disappointment compared to the CX-5. I came home and called Phil Wilson and Beau Daniels and we completed negotiating my purchase of the CX-5. This was a Thursday, my CX-5 was prepared for me to pick up Saturday without me having to drive back to Chesapeake to sign any forms or give them a check before I picked up the car on Saturday. I met with Mark Baillio to go over the different warranty options which he explained with understandable details. Then before I left with the CX-5, Phil took extra time to go over the details of the car, even programmed my cell phone contact list into Bluetooth. Two days later, I called Beau and Phil with some additional questions and they answered my questions politely. So a Great Experience! Kay Meyer More

new car purchase My only complaint was that we had to spend over 2 and 1/2 hours to complete purchase, even though we had an appointment, I had pre applied for credit, My only complaint was that we had to spend over 2 and 1/2 hours to complete purchase, even though we had an appointment, I had pre applied for credit, and we had already settled on the car and the price. Otherwise everyone was wonderful, the prise was excellent, and I love my new car! More

fantastic service I came to this dealership specifically because of my past experiences with Ricky Griffin. I arrived at the dealership with a car and a price in mind. I came to this dealership specifically because of my past experiences with Ricky Griffin. I arrived at the dealership with a car and a price in mind. The people at Cavalier worked everything to perfection. I got the vehicle I really wanted at a price I could afford. You can't ask for much more than that. I will definitely tell my friends and those looking for a car to come to Cavalier Mazda for great service and great deals. More

Treated with honesty at Cavalier Mazda I took my CX9 in to have the brakes looked at. I had a tire repaired at a tire store close to my home and they told me my front brakes were worn out. I took my CX9 in to have the brakes looked at. I had a tire repaired at a tire store close to my home and they told me my front brakes were worn out. The mechanic at Cavalier said they were only about half worn and would be good for at least another year. They could have easily sold me a brake job but did'nt. I bought my CX9 from them 3 years ago and have been servicing it here ever since. Lisa , Scott and John the mechanic are always professional , knowledgable and pleasant to work with. Thanks Cavalier. More

Extremely satisfied customer The team of men and women that work at Cavalier Mazda are extremely proficient, knowledgable, and accommodating. I just purchased a Mazda 5 from this The team of men and women that work at Cavalier Mazda are extremely proficient, knowledgable, and accommodating. I just purchased a Mazda 5 from this dealership (sales associate Phil Wilson) a few months back and this April I went back to purchase another used vehicle for my husband. The team at Cavalier Mazda made me at ease during a pivotal moment for my family and I. I didn't feel rushed or overwhelmed at any moment of my decision and I was more than happy with both of my vehicles final pricing. Phil Wilson walked my family around and explained everything about the vehicles to terms we would understand and I felt he helped us find the right car for our family. Beau assisted us with credit application and bank lending without any problem. He was more than professional and helpful with answering all of my questions (and I had a ton) all while making pop-corn for my three year old daughter. Finally, Mark in financing and warranty department gave us red carpet treatment while allowing us to better understand how each warranty we chose could help us in being safe and protected. I would highly recommend Cavalier Mazda to anyone in the market for a new or used vehicle. They are truly the best! Thanks guys! More

overall very pleasant experience.Staff is friendly and polite and they know their product.made the shopping/buying experience as quick and as simple as possible. polite and they know their product.made the shopping/buying experience as quick and as simple as possible. More

Our Mazda purchase began with a trip to Lego Land in Florida. We rented a CX-9 during our family vacation and fell in love with the handling, the capabilities and the interior features. Fast forward two Florida. We rented a CX-9 during our family vacation and fell in love with the handling, the capabilities and the interior features. Fast forward two years later when we are finally ready to trade up our minivan. Hoping to take advantage of both year-end sales prices and a group auto buying experience, we headed into Cavalier Mazda on December 20th. Working with their online sales coordinator Beau Daniels and our sales consultant, Fred Sanders, my husband and son complete a test drive and we leave for a sister dealership to give another brand cross over vehicle a fair shake. Unfortunately, over lunch, my new job offer ran into a speed bump and our whole car buying experience had to be put on hold. We called Fred and said "Don't call us, we'll call you". So, come early January when we are a GO again, I went straight to Fred and Cavalier specifically because he did not harass me and specifically because they found THE car we wanted (we need to be able to tow). So, it turns out that Cavalier offered me better pricing than that group buying service, better financing through MAZDA, and....I was in and out in nothing flat! No heavy sales pitches, no hassles, no games, nothing but friendly service with a 'can-do' attitude and a smile. I am now the proud owner of a 2014 Mazda Grand Touring CX-9 and the guys at Cavalier helped me surprise my husband by getting me behind the steering wheel and through the paperwork in less than an afternoon. If you want to work with a dealership that will work WITH you, go see the crew at Cavalier. More